Start panorama "slide" to the first one to the right

Q&A about the latest versions
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PieroA
Posts: 31
Joined: Fri Jul 10, 2020 3:10 pm
Location: Bergamo, Italy
Contact:

Hi,
wierd behaviour latley, setting the start panorama is not working properly.
The panorama shown first is always the first one on the right of the panorama list.

I tried to delete the Tiles folders and rebuild but it keeps displaying the wrong panorama.
What could bne the reason?

I am using the latest version: Version: 7.1.5 64bit

Thank you
Piero
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Bergamo - Italy
Visit my Web site: https://www.pieroannoni.com
Virtual tour web gallery: https://www.pieroannoni.com/gbp
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Hopki
Gnome
Posts: 13437
Joined: Thu Jan 10, 2008 3:16 pm
Location: Layer de la Haye, Essex UK
Contact:

Hi Piero,
I cannot say we have seen this, however the latest build is 7.1.7.
Please upgrade to this in the first instance.
If you still get the same issue please send in your support package to support, link below.
Please make sure you use the default support package setting so we get the information we need.
Regards,
Garden Gnome Support
If you send an e-mail to support please send a link to the forum post for reference.
support@ggnome.com
https://ggnome.com/wiki/documentation/
PieroA
Posts: 31
Joined: Fri Jul 10, 2020 3:10 pm
Location: Bergamo, Italy
Contact:

Thank you,
just updated to the latest version but the issue is still there.
Have sent a support package, hope it helps :)

Thank you!
Piero
Image
Bergamo - Italy
Visit my Web site: https://www.pieroannoni.com
Virtual tour web gallery: https://www.pieroannoni.com/gbp
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PieroA
Posts: 31
Joined: Fri Jul 10, 2020 3:10 pm
Location: Bergamo, Italy
Contact:

SOLVED

It was a custom template issue.

Thank you Martin for pointing me that out ;)
Piero
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Bergamo - Italy
Visit my Web site: https://www.pieroannoni.com
Virtual tour web gallery: https://www.pieroannoni.com/gbp
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