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Package Viewer Error

Posted: Sat Dec 03, 2022 5:52 pm
by aambrose
I'm trying to drag a package to the Package Viewer and I'm getting this error. I'm running the latest version of Pano2VR (6.1.15 pro 64bit)
PackageViewerError.PNG
PackageViewerError.PNG (17.39 KiB) Viewed 19374 times
Thank you.

Re: Package Viewer Error

Posted: Sat Dec 03, 2022 6:08 pm
by aambrose
Update:
I double-clicked the package file and it decompressed in the Package Viewer. I just can't drag/drop the package file into the Package Viewer.

Thank you,
Tony

Re: Package Viewer Error

Posted: Mon Dec 05, 2022 6:55 pm
by thomas
Hello Tony,

how large is the file?

Re: Package Viewer Error

Posted: Mon Dec 05, 2022 7:31 pm
by aambrose
Hi Thomas,
2.16 GB is the file size.

Thank you,

Re: Package Viewer Error

Posted: Tue Dec 06, 2022 4:14 pm
by thomas
Please try to make the package smaller than 2GB (for example reduce the quality) and see if this problem still occurs.

Re: Package Viewer Error

Posted: Tue Dec 06, 2022 4:58 pm
by aambrose
Hi Thomas,
I tried dragging and dropping the same package file on another laptop (Windows 10) and it worked.

Thank you,