Upgrading From 6 to 7 Issues

Q&A about the latest versions
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TheRealMojoJojo
Posts: 341
Joined: Thu Sep 20, 2018 10:18 pm

Hi,

Long time ;-)

I am trying to upgrade my version 6 to 7. I notice that under My Account/License Keys it says that my 6 version is using 2 seats. I don't need two seats any more so would like to downgrade to 1 seat so that when I upgrade to 7 I am not paying an additional $100 for a seat that won't be used because I only need 1 seat. Make sense?

Bright ideas anyone? :-)

Thanks.
Last edited by TheRealMojoJojo on Thu Jul 21, 2022 6:19 pm, edited 1 time in total.
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Hopki
Gnome
Posts: 13029
Joined: Thu Jan 10, 2008 3:16 pm
Location: Layer de la Haye, Essex UK
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Contact Hopki

Please send an e-mail to support, we can then sort this out.
For any account-related issues, use support.
Regards,
Garden Gnome Support
If you send an e-mail to support please send a link to the forum post for reference.
support@ggnome.com
https://ggnome.com/wiki/documentation/
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