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Black images issue with Street View

Posted: Thu Dec 30, 2021 3:47 pm
by Hopki
We have had a customer with an issue that when uploading a project they are getting a black page and not the panorama.
We tested this and got the same issue, also some of the images in the Street View browser when clicked take you to Googles own Street View panoramas and not the ones uploaded.

There are also reports of this in Googles own Street View Issue Tracker.
Regards,

Re: Black images issue with Street View

Posted: Tue May 10, 2022 5:16 pm
by Hopki
Just a follow up on this.
In one case the customer was using input images that were too small.
3000 x 1500px, this is below Google recommendation and therefore was rejected.
Pano2VR 7 now shows if images are rejected:

Screenshot 2022-05-10 at 16.13.35.png
Screenshot 2022-05-10 at 16.13.35.png (272.39 KiB) Viewed 8005 times

Maps approved show the green icon with a checkmark.
If they are rejected you will see a red icon with a cross
Regards,