Garden Gnome Software

When using HTML5 output with Image > Single Res, Input Video doesn't play, the screen will stay black.

Tested with FireFox 94.0.2 and Chrome 96.0.4664.45 on Windows 10 x64. Pano2VR 6.1.13 Pro 64-bit.

When debugging, the console reports hundreds of errors:
FireFox: Uncaught TypeError: this.jb[g] is null See attached screenshot.
Chrome: Uncaught TypeError: Cannot read properties of null (reading 'complete')

At that point any skin elements overlaid on the video will not work correctly anymore either. For example the 'Open Next Panorama' action on a button isn't executed then.

With Multi Res there's no issue, video plays normally and skin overlaid on the video works as expected.

Hi Ruud,
Thanks for the heads up.
We will look into it.
Regards,

Hi Ruud,
Tested last night on the Mac, did not see the issue so tested again this morning in the office on a PC, still working?
I used a fairly low-resolution test 360 video, I have FFMpeg installed so Pano2VR generated a TIFF.
Project, HTML5, single resolution selected.
Opened the output using Chrome, Edge, and Firefox, all three worked as expected.
I used MS Surface Go (1st gen, so very low powered) running Windows 10 latest build, then all browsers up to date.
What other settings are you selecting, as the test used all defaults apart from a single resolution?
Regards,

Hi Hopki,

Thanks for looking into it. Not sure what changed now but I can't reproduce the issue anymore... it's working fine now with Single Res as well.