Dedicated iPhone Cardboard Build

Q&A about the latest versions
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TJackson
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Joined: Mon Jul 29, 2019 10:56 am

Thu Mar 26, 2020 2:58 pm

Hi,

I'm attempting to create a build of one of my existing projects that is specifically for use on a Google Cardboard containing an iPhone. The URL for this is here:
http://tomjackson.photography/interacti ... cardboard/

It works perfectly on an iPad running iOS 11.2 but doesn't work at all on an iPhone XR running iOS 13.2.

I suspect I know that the problem is: the changes Apple have made to the gyroscope access! However, I'm not sure how to fix the problem.

I tried adding 'Enter VR' and 'Gyroscope' buttons to the skin but they don't do anything. I've tried using Chrome and Safari on the iPhone XR and have tried clearing the cache for both browsers.

Can someone please help?

Thanks,
Tom
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EWolff
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Mon Mar 30, 2020 12:56 pm

Hi there,

Same here, clients with iPhone's report that the gyroscope doesn't work in VR-modus. Does anyone know how to solve this?

Kind Regards,

Erwin
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Hopki
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Mon Mar 30, 2020 10:44 pm

Hi Guys,
Make sure you're using Pano2VR 6.1.3.
Delete the output folder and rebuild the output, this is so any old files are not used.
What happens now is when you first open the Gyro iOS will ask you if you want to allow it.
Regards,
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EWolff
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Tue Mar 31, 2020 7:27 am

Hi Hopki,

Thanks for the suggestion, I'm gonna try that!

Kind Regards,

Erwin
TJackson
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Tue Mar 31, 2020 11:16 am

Thanks very much for the reply Hopki.

I'm afraid I have already tried your suggestions though. I'm running 6.1.3, the link I provided contains a completely fresh build of the project and I cleared the cache on both Mobile Safari and Chrome on my iPhone during testing.

Still nothing, I'm sorry to report. Do you have any other suggestions?
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EWolff
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Tue Mar 31, 2020 11:38 am

Hi Hopki,

Just got feedback from my customer with the 6.1.3. build and no success, still doesn't work, and no question about the gyro.
Do you have any other suggestions?

Thank you,
Kind Regards,

Erwin
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Hopki
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Mon Apr 06, 2020 8:31 am

An you guys send links?
Regards,
Hopki
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EWolff
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Mon Apr 06, 2020 9:06 am

Hi Hopki,

Thank you, just send you an email with the link.

Kind Regards,

Erwin
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EWolff
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Tue Apr 07, 2020 3:02 pm

Hopki found the solution for me, (thank you!)
You need to have a button to enable the Gyro, this is due to all the new security measures in place by the browsers.
So you need to add a splash screen, then when you click to close, this can then also activate the gyro.
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