Tour won't load in Wordpress

Q&A about the latest versions
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KAaron
Posts: 5
Joined: Tue Jun 25, 2019 12:01 pm

Thu Jan 09, 2020 8:30 pm

Hello,

I'm trying to get a tour to display on a wordpress website.

I followed your instructions to use "Add from server". I output the tour as ggpkg. I ftp'd the ggpkg to the server, and added it to the media library with Add from Server.

I then placed the short code in a text box, rich text box, and short code box to no avail. Here's the short code I'm using:
[ggpkg id=116 height="450" width = "800" display_userdata='false']

When I preview the page all I see is "Loading . . .", but it never loads.

I am up to date on Wordpress and your plugin.

Thank you!
KAaron
Posts: 5
Joined: Tue Jun 25, 2019 12:01 pm

Thu Jan 09, 2020 8:41 pm

Well, never mind.

I found an old post from 2013 that says the plugin has problems with filenames that include spaces. Apparently, that bug still exists because mine did. Now it doesn't and it works.

I missed the tip at the bottom of your instructions page about filenames.

However, the tour will not center in the rich text box I have put it in. Thoughts?
<p style="text-align: center;">[ggpkg id=117 height="500" width = "800" display_userdata='false']</p>
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