Black / VRtourviewer

Q&A about the latest versions
Post Reply
APhillips
Posts: 4
Joined: Tue Nov 05, 2019 6:13 pm

Black / VRtourviewer

Post by APhillips » Thu Nov 07, 2019 7:23 am

I am playing with the free trial version of pro with a view to making a purchase should the software meet requirement.

I am outputting to HTML which seems ok in windows but when copying across to VR Tourviewer v Oculus GO everything in my project turns black.

Any thoughts?

User avatar
3DV
Posts: 61
Joined: Tue Dec 15, 2015 12:44 pm
Contact:

Re: Black / VRtourviewer

Post by 3DV » Thu Nov 07, 2019 11:28 am

Hi,

If everything turns black then it looks like VR Tourviewer can't find the tour images on your Go.
Can you check if the complete output from Pano2VR (including subfolders and images) is copied to the VRTourviewer folder on the Oculus Go?

Note that VR Tourviewer is developed by 3DV independent from Garden Gnome, but we keep in touch about software development.
So if you need more assistance or have other questions about VR Tourviewer itself, you can use https://www.vrtourviewer.com

Frequently asked questions and tips can be found here: https://www.vrtourviewer.com/knowledge-base/
The forum can be found here: https://www.vrtourviewer.com/forum/

Hope this helps!
Best regards, Ruud
http://www.3dv.nl - Artist impressions and animations
http://www.vrtourviewer.com - Enjoy Pano2VR tours on Oculus Go, Rift, Gear VR, Daydream and Cardboard

APhillips
Posts: 4
Joined: Tue Nov 05, 2019 6:13 pm

Re: Black / VRtourviewer

Post by APhillips » Thu Nov 07, 2019 1:33 pm

Yep correct thats my error and now rectified.

All I need now is a reply to my Sound issue post and i'll make the purchase.

:D

User avatar
3DV
Posts: 61
Joined: Tue Dec 15, 2015 12:44 pm
Contact:

Re: Black / VRtourviewer

Post by 3DV » Thu Nov 07, 2019 2:45 pm

Glad it's solved!

Is the sound issue post about the Pano2VR results in a web browser, or about an issue in VR Tourviewer?
http://www.3dv.nl - Artist impressions and animations
http://www.vrtourviewer.com - Enjoy Pano2VR tours on Oculus Go, Rift, Gear VR, Daydream and Cardboard

Post Reply

Who is online

Users browsing this forum: Google [Bot] and 15 guests