Text overlap on Ipad

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SergePix
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Joined: Fri Feb 01, 2019 2:27 pm

Text overlap on Ipad

Post by SergePix » Wed Feb 20, 2019 10:18 pm

Hello,

I have a problem displaying on the ios system.

The text is overlap on the map and white part is displayed.

I tried mozilla with firefox and safari browsers and it's the same thing.

Do we have to do something special to use the ios system?
360-text-overlap.jpg
360-text-overlap.jpg (52.34 KiB) Viewed 297 times
Last edited by SergePix on Sun Nov 10, 2019 4:05 pm, edited 1 time in total.
Serge
Version: 6.1.1 pro 64bit
Windows 10

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Hopki
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Re: Text overlap on IOS

Post by Hopki » Wed Feb 27, 2019 11:39 pm

Hi SergePix,
Can you made a light weight project that shows the issue and send it in.
Can then have look at what's going on.
Thinking out aloud, if you swop remove the javascript text box which is adding the polys to the map, do you still get the issue?
Regards,
Hopki

SergePix
Posts: 40
Joined: Fri Feb 01, 2019 2:27 pm

Re: Text overlap on IOS

Post by SergePix » Thu Feb 28, 2019 12:51 am

Hello Hopki,

I joint a light project to show the issue.
test1.zip
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Serge
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SergePix
Posts: 40
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Re: Text overlap on IOS

Post by SergePix » Mon Mar 04, 2019 11:56 pm

Hello Hopki,

is there a solution to this problem?
Serge
Version: 6.1.1 pro 64bit
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SergePix
Posts: 40
Joined: Fri Feb 01, 2019 2:27 pm

Re: Text overlap on Ipad

Post by SergePix » Sun Nov 10, 2019 4:19 pm

Hello,

I have the same problem with another project but this time using the gallery component, the text, map and logo, overlap on the photo gallery on an Ipad air 2.

On the project, i draw polygon and add text with point hotspot.

I check on an Iphone 10 and it work fine.

I test to put Z index to 255 and nothing change.

I’m out ot idea.
14C874B2-1F03-48FD-8E55-DCD4D67C4BF6.png
14C874B2-1F03-48FD-8E55-DCD4D67C4BF6.png (6.79 MiB) Viewed 73 times
Serge
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Hopki
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Re: Text overlap on Ipad

Post by Hopki » Wed Nov 13, 2019 12:36 pm

Hi Serge,
I have added this to a bug report we have open.
This is because of the javascript, it breaks the Z-Index.
I will give this a little bump by adding your project to the report.
Regards,
Hopki

SergePix
Posts: 40
Joined: Fri Feb 01, 2019 2:27 pm

Re: Text overlap on Ipad

Post by SergePix » Wed Nov 13, 2019 2:20 pm

Hello Hopki,

thanks for following!
Serge
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SergePix
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Re: Text overlap on Ipad

Post by SergePix » Wed Nov 13, 2019 11:51 pm

Hello,

I checked with a client and his Ipad and apple laptop with safari has the same problem. Also the youtube windows of the 360 videos do not display the play buttons. I added a photo.
confort design video problem.JPG
confort design video problem.JPG (124.02 KiB) Viewed 9 times
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