Fullscreen mode not working

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Lou
Posts: 31
Joined: Wed Oct 04, 2017 4:54 pm

Fullscreen mode not working

Post by Lou » Mon Jan 21, 2019 4:04 pm

Hi,

I'm having an issue with full screen mode - it works fine on desktop but doesn't workat all on ipad or mobile?

Thanks,
Lou

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Hopki
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Joined: Thu Jan 10, 2008 3:16 pm
Location: Layer de la Haye, Essex UK
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Re: Fullscreen mode not working

Post by Hopki » Mon Jan 21, 2019 4:25 pm

Hi Lou,
Apple does not use the fullscreen API so the fullscreen button will not work in iOS devices.
What you can do is add another action to the fullscreen button with an action filter.

Mouse Click, Go To URL, URL: index.html, Target: _blank

Screenshot 2019-01-21 at 15.19.18.png
Screenshot 2019-01-21 at 15.19.18.png (36.15 KiB) Viewed 68 times

The Target _blank means it will open a new window with the tour. So you would close this window/tab to return back to the webpage.
Then have an action filter that says: do this is if OS = iOS

Screenshot 2019-01-21 at 15.19.28.png
Screenshot 2019-01-21 at 15.19.28.png (19.22 KiB) Viewed 68 times

So on a computer and Android devices you cat the fullscreen but on iOS it will open a new window.
You can also add an action filter the the fullscreen action to say if OS ≠ iOS, so that would be if it is NOT iOS. use fullscreen. So if it is iOS the fullscreen action is not used.


Regards,
Hopki

Lou
Posts: 31
Joined: Wed Oct 04, 2017 4:54 pm

Re: Fullscreen mode not working

Post by Lou » Mon Jan 21, 2019 4:53 pm

Hi Hopki,

Ok great, thank you! I'll give that a whirl :)

Cheers,
Lou

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