Problems with maps, floor plans and translations.

Q&A about the latest versions
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yoshi98
Posts: 4
Joined: Mon Sep 15, 2025 5:54 pm

Maps and floor plans can be set and also display the radar correctly, but when outputting, neither the maps nor the floor plans show a pin or the radar.
I have also translated the project into two languages and the language files are all there, but when I press the translation button, the field appears, but no languages can be selected in it.

Everything works in another project that I created previously with the same skin template.
yoshi98
Posts: 4
Joined: Mon Sep 15, 2025 5:54 pm

I have now been able to narrow down the problem somewhat. I am using the Skin Fether Box. However, I have used it before with a project without any problems.

Now, whenever I implement a map (Leatflet), it is displayed, but without pins in the front end. The radar is visible.
At the same time, however, the language display disappears with the map option. More specifically, the display is there, but the languages are no longer shown for selection. If I delete the map, I can select the languages again.
I experience the same behaviour when using floor plans.

Does anyone have an explanation?

Translated with DeepL.com (free version)
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Hopki
Gnome
Posts: 13600
Joined: Thu Jan 10, 2008 3:16 pm
Location: Layer de la Haye, Essex UK
Contact:

Hi yoshi98,
We have been trying to reproduce the issue you are describing but can not.
Would it be possible to send us a cut down project that shows the issue to support@ggnome.com.
Please include all the files so we can build the output in the office and see the issue.
Regards,
Garden Gnome Support
If you send an e-mail to support please send a link to the forum post for reference.
support@ggnome.com
https://ggnome.com/wiki/documentation/
yoshi98
Posts: 4
Joined: Mon Sep 15, 2025 5:54 pm

Hello Hopki,
Thank you for your response.
How do I proceed to submit the reduced project?

Kind regards
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Hopki
Gnome
Posts: 13600
Joined: Thu Jan 10, 2008 3:16 pm
Location: Layer de la Haye, Essex UK
Contact:

HI,
As said send to to our support email address, of if it is to large, use a file sharing service.
Drop box, Google Drive etc.
But make sure it is a direct link so we don't have to log in to anything or sign up for an account.
Regards,
Garden Gnome Support
If you send an e-mail to support please send a link to the forum post for reference.
support@ggnome.com
https://ggnome.com/wiki/documentation/
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Hopki
Gnome
Posts: 13600
Joined: Thu Jan 10, 2008 3:16 pm
Location: Layer de la Haye, Essex UK
Contact:

Hi,
Thank you for your project, we have built the output and see the Open Street Map using the Leaflet API.
So not seeing anything wrong?
Regards,
Garden Gnome Support
If you send an e-mail to support please send a link to the forum post for reference.
support@ggnome.com
https://ggnome.com/wiki/documentation/
yoshi98
Posts: 4
Joined: Mon Sep 15, 2025 5:54 pm

The problem was solved by uninstalling the program, cleaning the registry with a tool from pano2VR, and then reinstalling it. The error was probably caused by a change to the template file.

Thanks to Martin Hopki.
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