Black holes in export

Q&A about the latest versions
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mariblanken
Posts: 1
Joined: Wed Dec 30, 2020 11:44 am

I've build my tour (first time) but when exported, i've got black holes on top and bottom in some of the nodes.
When i set the type from Equiractangulair to Auto, it looks good, but then it's not full 360 (can't 'fully scroll' to top or bottom).
So i think Equiractangulair should be the best fit, but then i don't get why some nodes are not well displayed when exported and some are 100% good.

Check;
in pano;
Image

in browser;
Image

All pictures are taken the same way, with insta360.
How can i fix this?
User avatar
Hopki
Gnome
Posts: 13029
Joined: Thu Jan 10, 2008 3:16 pm
Location: Layer de la Haye, Essex UK
Contact:

Hi,
This is a size problem.
Make sure your panoramas are exactly 2:1.
As am example 7000px X 3500px
If you are a few pixels off then this will happen.
That said what is your "Type" set to in Pano2VR, Auto?
Regards,
Garden Gnome Support
If you send an e-mail to support please send a link to the forum post for reference.
support@ggnome.com
https://ggnome.com/wiki/documentation/
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