360 Video not showing on iPhone

Q&A about the latest versions
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Moritz.s
Posts: 4
Joined: Tue Jun 16, 2020 2:58 pm

Hi there,

I've created a tour with 360degree videos and exported it with several settings but it won't play any video on my iPhone 6s (ios13.5 latest) in VR mode.

Does anyone has a solution?
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Hopki
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Hi,
What is the resolution?
iPhone try 2048 x 1024px
I think I went up to 3840 x 1920px but I seem to remember it struggled.
Also, I used HandBrake to encode which as optimise for web.
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Moritz.s
Posts: 4
Joined: Tue Jun 16, 2020 2:58 pm

Thank You

Finally my video is playing @2048x1024 -> is there any known limit or should I test by myself for better resolution?


Although I unchecked "autoplay" video starts right after I entered vr. Is there any workaround?
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Hopki
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Posts: 13088
Joined: Thu Jan 10, 2008 3:16 pm
Location: Layer de la Haye, Essex UK
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Hummm,
Do you mean WebXR?
Regards,
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If you send an e-mail to support please send a link to the forum post for reference.
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