All Video and Audio Stop Playing After Browser Refresh (Mobile Chrome Only)

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TheRealMojoJojo
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Joined: Thu Sep 20, 2018 10:18 pm

Hi All,

Has anyone else noticed if the video and audio within their tours stop playing in Chrome after refreshing the browser? This is happening on 100% of the mobile devices I am testing on. Everything works as it should on all the other browsers. This just started happening today.....about 2 hours ago as I was testing.

Anyone? And if so is there a fix?

Thanks!
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TheRealMojoJojo
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Even clearing the history/cache in Chrome does not remedy the situation unless you close the page with the tour altogether or at least point to a different web page and only THEN clear the history....then it works.
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TheRealMojoJojo
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Here is a video showing what's happening:

https://youtu.be/urXPMA8qyX4
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TheRealMojoJojo
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Did some more testing and this still has to do with Chrome's autoplay policy. If the autoplay policy located at "chrome://flags/#autoplay-policy" is set to anything other than "no user gesture is required", then the video will not play as intended (Even though the video is set to NOT PLAY automatically).

Any ideas on a timeline for this to be resolved?
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Hopki
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Hi 1uv3,
Got your support e-mail and will respond soon, but for anyone following this Chrome on Android seems to be a real mess.
I made a test project that highlighted some problems a week or so ago, updated my Android phone today and now more things are broke!
Of course works ok in other browsers.
We know about this and the devs are looking into it.
Regards,
Hopki
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TheRealMojoJojo
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Hi Hopki!

Got your email response, thank you.

I'be been testing on Chrome Beta for Android as well and the same problem is present.

Conspiracy Theory Time :-)

Google owns Google Maps Business View, Chrome, Google VR, YouTube which allows 360 video and who knows what else. Last year Google was fined 5 Billion dollars for breaking antitrust rules by attempting to monopolize software bundling on mobile devices . How ****ed up would it be if they were purposely causing their VR competitors all these Chrome issues on purpose? How easy would it be for them to do? All that's need is a dynamic script that changes video permissions to make them unplayable forcing the software creators to scramble to fix what's broke.......wait a few months, script activates, makes some changes.....scramble, wait, activate, change, scramble...etc.

I'm not saying that that's what's happening but it has crossed my mind :-)
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Hopki
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Hi,
Haha, I think you'll find its bit of code that did not make it into Pano2VR that should of.
The heat is on to get this right in 6.0.3.
Regards,
Hopki
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TheRealMojoJojo
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Sweet! At least we know where the hang is and that Google doesn't have it out for us :-)
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