iPhone loads tour but is unresponsive

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SLFennessy
Posts: 12
Joined: Tue Apr 05, 2016 4:50 pm

Thu Apr 27, 2017 5:51 am

I have numerous tours I've created, and I've noticed that they all are having problems on iPhones. I don't have the problems on my android devices or on a desktop pc. An example of this can be found here: http://skarpo.lebweb.io/properties/phoenixville-house/. Again, it only seems to happen on iPhone. Any ideas? I have js minification on the site, could that be causing the issue?
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Hopki
Gnome
Posts: 11279
Joined: Thu Jan 10, 2008 3:16 pm
Location: Layer de la Haye, Essex UK
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Thu Apr 27, 2017 3:29 pm

Hi,
This is a know issue, we knew that iOS 10.3.1 would brake our outputs so this was fixed in Pano2VR 5.1.
To this end make a quick project in 5.1 then copy the pano2vr_player.js to the folders of the broken panoramas.
That should get you going.
Regards,
Hopki
Hopki
Garden Gnome Support
If you send an e-mail to support please send a link to the forum post for reference.
support@ggnome.com
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SLFennessy
Posts: 12
Joined: Tue Apr 05, 2016 4:50 pm

Mon May 08, 2017 1:46 am

I'll give this a try, thank you for getting back to me.
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