preview in the skin editor is not working

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norbert.gassner
Posts: 9
Joined: Mon Jan 18, 2021 10:24 am

Wed Jan 20, 2021 12:25 pm

The preview in my skin editor shows only a white plane. What can I do? Or what did I wrong? BTW it has never worked!
My configuration:
Pano2VR
Panorama Tour Builder
Version: 6.1.10 pro 64bit Cocoa
Revision: 18007/5.12.2
Build date: Oct 13 2020, 14:01:40

OpenGL:
ATI Technologies Inc.
AMD Radeon Pro Vega 48 OpenGL Engine
1.0, 2.0, 2.1
screenshot.jpg
screenshot.jpg (33.18 KiB) Viewed 175 times
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Hopki
Gnome
Posts: 11133
Joined: Thu Jan 10, 2008 3:16 pm
Location: Layer de la Haye, Essex UK
Contact:

Wed Jan 20, 2021 12:33 pm

Hi,
If you open a new skin with no elements and open the skin preview it should look like this:

Screenshot 2021-01-20 at 11.31.21.png
Screenshot 2021-01-20 at 11.31.21.png (240.28 KiB) Viewed 172 times

What do you see?
If you see this but when you add elements and it then stops working, what did you add, did you use any javascript or CSS?
Regards,
Hopki
Garden Gnome Support
If you send an e-mail to support please send a link to the forum post for reference.
support@ggnome.com
https://ggnome.com/wiki/documentation/
norbert.gassner
Posts: 9
Joined: Mon Jan 18, 2021 10:24 am

Wed Jan 20, 2021 1:03 pm

No, just white as shown before :-(
I've never seen this before as it should be on my iMac
Bildschirmfoto 2021-01-20 um 13.22.14.png
Bildschirmfoto 2021-01-20 um 13.22.14.png (58.57 KiB) Viewed 166 times
norbert.gassner
Posts: 9
Joined: Mon Jan 18, 2021 10:24 am

Wed Jan 20, 2021 6:19 pm

Which version do I have to install?
pano2vr_macos_6_1_10.dmg
or
pano2vr_macos_legacy_6_1_10.dmg

I have other bugs as well :(
norbert.gassner
Posts: 9
Joined: Mon Jan 18, 2021 10:24 am

Thu Jan 21, 2021 6:23 pm

I reinstalled the software completely new

pano2vr_macos_legacy_6_1_10.dmg

All seems to work. I thought that legacy is for older OS version ... so I had taken the wrong one before :-)

regards
Norbert
norbert.gassner
Posts: 9
Joined: Mon Jan 18, 2021 10:24 am

Fri Jan 29, 2021 12:20 pm

How can I check mark my post as solved?
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