Page 1 of 1

SOLVED: Mobile vs Desktop embeds

Posted: Wed Oct 08, 2014 12:35 pm
by Chu
Hello again forum,
Got a strange one here - I have a tour which requires video embeds appearing on hotspot clicks, in HTML5 only.

I have created the hotspots and elements according to several tips I've read over the last year or so, which I have had no trouble with at all. When I view the tour on Firefox or Chrome on a dektop, the embeds popup fine. When I view it on Chrome on a Samsung mobile or Safari on iPhone, the videos do not show at all, yet the graphics do - just no video appearing.

Any tips? Frustrated as the setup works fine in HTML5 on desktop browsers, just not mobiles...

Cheers
Hotspot variables, including the Youtube video ID in the target
Hotspot variables, including the Youtube video ID in the target
screenshot_00340.jpg (15.78 KiB) Viewed 1842 times
Layout of video elements
Layout of video elements
screenshot_00338.jpg (16 KiB) Viewed 1842 times
Actions on the off stage element video_01
Actions on the off stage element video_01
screenshot_00339.jpg (32.93 KiB) Viewed 1842 times

Re: Mobile vs Desktop embeds

Posted: Wed Oct 08, 2014 8:52 pm
by Chu
Sorted it out after a few hours...
There shouldn't be a Set Scale 1/1 for the 'player' element calling the hotspot proxy... only a Set Text action calling the embed code should be there

phew

Apologies for anybody taking a look at this for me

Re: SOLVED: Mobile vs Desktop embeds

Posted: Wed Oct 08, 2014 9:36 pm
by Hopki
:) Glad you got it sorted.
Regards,
Hopki