360Pano media issue on ipad html

Q&A about the latest versions
Post Reply
ggibbon
Posts: 68
Joined: Fri Aug 01, 2014 1:02 pm

Wed Sep 03, 2014 8:44 pm

Hi
Hope somebody can help.
I have a 360pano which has a
short film pinned to a wall.
Its start automatically in explorer
but when I transfer it over to a ipad
via Goodreader it won't start.

Help anyone
Thanks
:roll:
User avatar
Hopki
Gnome
Posts: 10467
Joined: Thu Jan 10, 2008 3:16 pm
Location: Layer de la Haye, Essex UK
Contact:

Mon Sep 08, 2014 10:04 pm

Hi,
Sorry but iOS will not allow auto start of sound or video.
The only thing I can suggest is to use a "splash screen" explaining how to use the pano and on close it starts the video.
You can use a "play media" action.
Set the loop to -1 so both Flash and HTML5 outputs will not auto start but closing the splash screen will start the video playing.

This will give the same user experience for both outputs.
Regards,
Hopki
Hopki
Garden Gnome Software Support
If you send an e-mail to support please send a link to the forum post for reference.
support@ggnome.com
https://ggnome.com/wiki/documentation/
ggibbon
Posts: 68
Joined: Fri Aug 01, 2014 1:02 pm

Fri Sep 19, 2014 1:07 pm

Thanks, that sorted it out.
Post Reply