Weird Error message

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RobM
Posts: 249
Joined: Sat Apr 16, 2011 12:51 pm

Sat Mar 01, 2014 4:54 pm

Hi all,

A client is reporting a weird error message when they try to view a rendered test project I'm working on.

“error:type error: object doesn’t support this property or method"

I don't see that error in any browser of device that I'm running and never heard of it before.
I've yet to ask what setup they have, thought I'd ask here first in case there was a known issue somewhere.
Firewall or permissions at their end maybe? It is a user in a corporate situation but I hope it's nothing major.

Cheers,
Rob
RobM
Posts: 249
Joined: Sat Apr 16, 2011 12:51 pm

Sun Mar 02, 2014 11:05 am

anyone? Nobody?
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Hopki
Gnome
Posts: 11008
Joined: Thu Jan 10, 2008 3:16 pm
Location: Layer de la Haye, Essex UK
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Sun Mar 02, 2014 3:32 pm

Hi Rob,
You got a link?
Also whats their OS and browser?
Regards,
Hopki
Hopki
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RobM
Posts: 249
Joined: Sat Apr 16, 2011 12:51 pm

Sun Mar 02, 2014 5:03 pm

Hopki wrote:Hi Rob,
You got a link?
Also whats their OS and browser?
Regards,
Hopki
Not asked them yet as I wanted to be sure it wasn't something stupid before that.
Will DM you the link as it's not public viewable yet.
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