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4.5 Beta crashes permanently
Posted: Wed Sep 11, 2013 8:08 am
by SebastianS
Hi Folks,
after downloading and installing the latest beta i am not able to load any older Project or creating a new one. The Software crashes while opening the Imagefile:
Code: Select all
Process: pano2vr [896]
Path: /Applications/Pano2VR.app/Contents/MacOS/pano2vr
Identifier: com.gardengnomesoftware.pano2vr
Version: 4.5beta (10252)
Code Type: X86 (Native)
Parent Process: launchd [97]
How do i get back to the latest stable? Just Download an Overwrite?
Regards
Sebastian
Re: 4.5 Beta crashes permanently
Posted: Wed Sep 11, 2013 9:10 am
by 360vr_nl
You can use both versions side-to-side. Just download the old version
Personally I renamed the 4.5 version to Pano2VR_beta so the name would't conflict with the old version.
But more interestingly would be to know the reason why it crashes with you as on my iMac it works flawlessly.
Could you please publish the full crash report?
Karel
Re: 4.5 Beta crashes permanently
Posted: Wed Sep 11, 2013 10:34 am
by SebastianS
Hi Karel,
thanks for your reply.
Could you please publish the full crash report?
Of course, where do i find the file?
I really like the new Features, especially the HTML5 multi Resolution, so side-by-side is ok but not perfect.
Regards
Sebastian
Re: 4.5 Beta crashes permanently
Posted: Wed Sep 11, 2013 11:45 am
by thomas
Hello Sebastian,
we know about this crash, but I still have not found the reason for it, as it only happens on some Macs (only one Mac Book Pro in the office out of 5 Macs), and only if you put in a lot of panoramas at once. If you do it 10 at a time it works. This bug also doesn't happen if you watch Pano2VR with a debugger, so it is really hard to track down. I am working now on a workaround that should solve that problem.
Re: 4.5 Beta crashes permanently
Posted: Wed Sep 11, 2013 12:55 pm
by SebastianS
Hi Thomas,
in my case pano2vr crashes if i only open one(!) Equi-Image. No matter if i start a new project or open an existing one.
I am working on a old iMac, coreDuo; i call it the "Methusalem Machine". But with no problems till now
Regards
Sebastian
Re: 4.5 Beta crashes permanently
Posted: Fri Sep 13, 2013 8:10 pm
by SebastianS
Bump:
Could you please publish the full crash report?
Of course, where do i find the file?
Re: 4.5 Beta crashes permanently
Posted: Tue Sep 17, 2013 10:15 am
by jobes
Hi Sebastian
Open Console (in Applications > Utilities)
Depending on which version of the OS you're running, you should see User Diagnostic Reports in the left hand sidebar… you should seen Pano2VR or any other app you're having problems with listed in there. Hope this helps
Re: 4.5 Beta crashes permanently
Posted: Thu Sep 19, 2013 10:26 pm
by thomas
After a lot of testing I finally found the cause. To work around this Mac OS bug, it is required to rewrite some parts of Pano2VR and this will take a while. The next beta should solve this problem.
Re: 4.5 Beta crashes permanently
Posted: Fri Sep 20, 2013 12:20 am
by 360Texas
Thank you Sir,
Looking forward to resolving this issue.