4.5 Beta crashes permanently

Q&A about the latest versions
Post Reply
SebastianS
Posts: 68
Joined: Fri Jan 06, 2012 10:31 am
Location: Munich/Bavaria
Contact:

Wed Sep 11, 2013 8:08 am

Hi Folks,
after downloading and installing the latest beta i am not able to load any older Project or creating a new one. The Software crashes while opening the Imagefile:

Code: Select all

Process:         pano2vr [896]
Path:            /Applications/Pano2VR.app/Contents/MacOS/pano2vr
Identifier:      com.gardengnomesoftware.pano2vr
Version:         4.5beta (10252)
Code Type:       X86 (Native)
Parent Process:  launchd [97]
How do i get back to the latest stable? Just Download an Overwrite?
Regards
Sebastian
360vr_nl
Posts: 51
Joined: Wed Apr 27, 2011 5:26 pm
Location: The Netherlands
Contact:

Wed Sep 11, 2013 9:10 am

You can use both versions side-to-side. Just download the old version
Personally I renamed the 4.5 version to Pano2VR_beta so the name would't conflict with the old version.

But more interestingly would be to know the reason why it crashes with you as on my iMac it works flawlessly.
Could you please publish the full crash report?

Karel
SebastianS
Posts: 68
Joined: Fri Jan 06, 2012 10:31 am
Location: Munich/Bavaria
Contact:

Wed Sep 11, 2013 10:34 am

Hi Karel,
thanks for your reply.
Could you please publish the full crash report?
Of course, where do i find the file?
I really like the new Features, especially the HTML5 multi Resolution, so side-by-side is ok but not perfect.
Regards
Sebastian
User avatar
thomas
Chief Gnome
Posts: 2555
Joined: Fri Sep 01, 2006 3:56 pm
Location: Vienna, Austria
Contact:

Wed Sep 11, 2013 11:45 am

Hello Sebastian,

we know about this crash, but I still have not found the reason for it, as it only happens on some Macs (only one Mac Book Pro in the office out of 5 Macs), and only if you put in a lot of panoramas at once. If you do it 10 at a time it works. This bug also doesn't happen if you watch Pano2VR with a debugger, so it is really hard to track down. I am working now on a workaround that should solve that problem.
MfG, Thomas
SebastianS
Posts: 68
Joined: Fri Jan 06, 2012 10:31 am
Location: Munich/Bavaria
Contact:

Wed Sep 11, 2013 12:55 pm

Hi Thomas,
in my case pano2vr crashes if i only open one(!) Equi-Image. No matter if i start a new project or open an existing one.
I am working on a old iMac, coreDuo; i call it the "Methusalem Machine". But with no problems till now ;-)
Regards
Sebastian
SebastianS
Posts: 68
Joined: Fri Jan 06, 2012 10:31 am
Location: Munich/Bavaria
Contact:

Fri Sep 13, 2013 8:10 pm

Bump:
Could you please publish the full crash report?

Of course, where do i find the file?
User avatar
jobes
Posts: 87
Joined: Fri Mar 07, 2008 2:34 am
Contact:

Tue Sep 17, 2013 10:15 am

Hi Sebastian

Open Console (in Applications > Utilities)
Depending on which version of the OS you're running, you should see User Diagnostic Reports in the left hand sidebar… you should seen Pano2VR or any other app you're having problems with listed in there. Hope this helps
User avatar
thomas
Chief Gnome
Posts: 2555
Joined: Fri Sep 01, 2006 3:56 pm
Location: Vienna, Austria
Contact:

Thu Sep 19, 2013 10:26 pm

After a lot of testing I finally found the cause. To work around this Mac OS bug, it is required to rewrite some parts of Pano2VR and this will take a while. The next beta should solve this problem.
MfG, Thomas
User avatar
360Texas
Moderator
Posts: 3409
Joined: Sat Sep 09, 2006 6:06 pm
Location: Fort Worth, Texas USA
Contact:

Fri Sep 20, 2013 12:20 am

Thank you Sir,

Looking forward to resolving this issue.
Dave
Pano2VR Forum Global Moderator
Image
Visit 360texas.com
Post Reply