Garden Gnome Software

So I recently made a few adjustments to my tour and had to output them all to see if it worked. When I did, it looked as if nothing showed up - the output files had all of the cubes as black. When I looked into my output tiles, they were all black images.

I then tested to see if the panorama images were somehow disconnected, and I saved the project a new name, deleted all but two panoramas (to speed up the output), and re-inserted the panorama and floor patch for each of the two panoramas. It actually worked fine after I did this.

Is there any reason for this? I didn't change the location of my images, and no prompts came up telling me something was wrong. I'm fine with re-inserting the panoramas, but it'll just take a while due to the size of the tour. It would just be problematic if it continually happens.

Thanks for any suggestions in advance.

Frank

when number of Sub Tiles not 1, that what happens

http://66site.ru/8.swf

Tong wrote:when number of Sub Tiles not 1, that what happens

http://66site.ru/8.swf

I checked that when I saw your post, but my subtiles for SWF were at 1. Also, I don't see where subtiles are for HTML5. Do you know where they are?

Hi Frank,
Only seen this for Flash and it was the sub tile thing.
Are you saying you have this with HTML5 as well?
HTML5 does not have sub tiles and all my testing shows HTML5 to be ok?
Anyone else having problems with HTML5?
Regards,
Hopki

So I redid the tour, and the output for SWF never came up. It may because it was trying to open up through Adobe Flash. For the HTML 5 output, it worked fine on the first panorama...then on the following panoramas, it produced only partially working panoramas, like the one below (some were worse).


Hopefully this helps with fixing the problem.

Thanks,

Frank

4 pro
when make flash with Create All and then open output file button click - in browser only - 403 Forbidden. Google chrome.

@ Frank,
Hi Frank, I can not reproduce this, even working with your files.
I would like to see how you are doing this, send me an e-mail at support@gardengnome.at and perhaps we can share your screen on Skype?
Regards,
Hopki

@Tong,
I tried to reproduce this.

Open Pro,
Added two input images.
Select Flash output and build, no skin selected and Normal HTML Template.
All other settings as default.

Click Create All...
Click Open Output File.
This open s my default browser which is Safari. Copy and Paste URL.
Open Chrome and paste in URL. Click in the browser window and all is ok?

Please can you write down the steps to reproduce the problem.

Also do you have a fixed port in the web server ? or more then one project open at a time? 403 is the browser can not see the prefix, example :
The, yyq0Z703 being the prefix.

Regards,
Hopki

consequences of an insert of video
there are black windows upon transition to the next panorama

Hi,
Tested with Opera on Windows 7 and Opera on Mac.
I made a two node tour with Flash output and transitions using default settings and the simplex skin.
I used Pano2VR Pro with one project file.
I used a pinned mp4 video in the media editor.

I can not reproduce this.

It could be graphics drivers or even the video file, can you send your video for testing ?
I will attach my mp4 for your testing.
Regards,
Hopki

with your file too most


win7*64 Opera
my tour
http://hi360v.com/360-pano/shangrila/index.html

hiv360 wrote:http://hi360v.com/360-pano/shangrila/index.html

I tested hiv360's above link and find that between scenes you are left with a black area sized the same as the video from the previous scene.
So if you go from scene 1 to scene 2 you have 1x black area. Move to another scene and you add another black area and so on and so forth for continuing scenes.

They are not tiles, but a polygon video area shadow/ghosts.
If you pan with the black ghost showing it slides "under" the now playing video footage.

This was using Windows 7 - 32bit, Opera 12.0.1 Browser and Flash 11.3.300.271

Regards, Smooth

Hi,
Please see Issue #517.
Regards,
Hopki

I have also seen same problem: http://hi360v.com/360-pano/shangrila/index.html in this link also they are not black rectangles but the video is playing, but the same problem is not repeated when i used the Short tb_mp4. pinned media using simplex skin & two node tour. with me it was all fine. tested on win-7,chrome ixplorer, opeara.

regards,
kris

i´ve got the same problems (black boxes from pinned Medias) not only witrh Videos, but with pictures too.

(Win 7, 64 bit, Opera)