Vertical white lines in the floor plan

Q&A about the latest versions
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zeus360
Posts: 23
Joined: Thu Nov 08, 2018 1:30 pm

I'm creating a tour which has a custom image used as a map - floor plan and on exporting and viewing the tour, there are vertical white lines on the map image. Any ideas on how to fix this?
Screenshot 2022-10-03 at 11.52.12.png
Screenshot 2022-10-03 at 11.52.12.png (2.3 MiB) Viewed 731 times
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Hopki
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Joined: Thu Jan 10, 2008 3:16 pm
Location: Layer de la Haye, Essex UK
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Hi,
Can you share your floor plan image?
Regards,
Garden Gnome Support
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zeus360
Posts: 23
Joined: Thu Nov 08, 2018 1:30 pm

Certainly :) Here it is:
map.jpg
map.jpg (243.94 KiB) Viewed 705 times
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Hopki
Gnome
Posts: 13004
Joined: Thu Jan 10, 2008 3:16 pm
Location: Layer de la Haye, Essex UK
Contact:

Hi,
Using your image I can not reproduce the issue.
Please can you confirm which version of Pano2VR you are using?
What size did you make the map element window?
What other settings are you using in the map element?
Regards,
Garden Gnome Support
If you send an e-mail to support please send a link to the forum post for reference.
support@ggnome.com
https://ggnome.com/wiki/documentation/
zeus360
Posts: 23
Joined: Thu Nov 08, 2018 1:30 pm

Version 6.1.15 - just the standard map displayed as a floor plan. container for it is 90% width and height and then the map inside is set to 100% width and height of the container. If I resize the browser window I actually get either vertical, horizontal or both depending on the size. I'm attaching the skin in case you're curious ;)
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map2.ggsk
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