Audio not looping

Q&A about the latest versions
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lhamza98
Posts: 1
Joined: Wed May 18, 2022 5:54 pm

Hi, hope everyone is doing well.

My team and I have been working on a virtual tour recently. Everything is working great, except for a little problem when trying to loop audio files.

We're trying to build a guided tour, which has both background audio and voice overs. We're suing three different audio files for the background music, which we need to be able to turn on and off with a button click. We used the skin editor to implement these audio files in a video player, as per Hopki's recommendation in another thread.

The problem is that the audio does not seem to loop. We used different values in the loop parameter (starting with 0 as per the documentation; we've also tried other values but to no avail).

If anyone has gone through a similar issue, I'd love to get their feedback.

Cheers.
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Hopki
Gnome
Posts: 13004
Joined: Thu Jan 10, 2008 3:16 pm
Location: Layer de la Haye, Essex UK
Contact:

HI,
Can you upload your support package, make sure it includes the project file, skin and mp3 file.
Not getting any reports of this issue on support, but that's not to say there is not an issue.
Regards,
Garden Gnome Support
If you send an e-mail to support please send a link to the forum post for reference.
support@ggnome.com
https://ggnome.com/wiki/documentation/
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