Embedded video does not work on smartphones

Q&A about the latest versions
Post Reply
A-Kai
Posts: 6
Joined: Fri Oct 23, 2020 1:34 pm

When viewing the created page on a smartphone, the picture does not move when I tap the video file embedded on the panorama. Only the sound plays.

Files I have output in the past work fine, so I am wondering if I have made a mistake in the export settings or skin settings? The video files themselves are exactly the same.

What could be the reason? Please tell us.
Best regards.

Video does not work on my smartphone.
https://a3corp.owlpanorama.com/0310/

Video works on smart phones.
https://a3corp.owlpanorama.com/_old/210625a/
Post Reply