Pano2VR crash on startup

Q&A about the latest versions
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Affendy
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Joined: Fri Dec 17, 2010 1:57 pm
Location: France
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Hi,
My Pano2VR Pro version 5.2.4 will not startup in MasOS 10.15.7. If I have to reinstall where can I download it ?
It has been working a month back.
Thanks.

Affendy
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Hopki
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Hi Affendy,
Just go to the download page and select “older versions”.
Can you share information about your Mac, model, year, graphics etc.
Regards,
Garden Gnome Support
If you send an e-mail to support please send a link to the forum post for reference.
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Affendy
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Joined: Fri Dec 17, 2010 1:57 pm
Location: France
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Hi Hopki, just downloaded 5.2.5.

still crash at startup ;-(

Was working fine about a month ago. Catalina was updated from 10.14 to 10.15.

Catalina 10.15.7
Mac mini Late 2012. 8 gig + SSD 256 + 500 HD
Pano2VR 5.2.4 updated to 5.2.5

TIA
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Hopki
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Hi Affendy,
It was the 10.15.7 Catalina update, so far it has only affected the Mac Mini, probably due to its Intel HD graphics.
Of course, we will look into this.
If you have a Macbook which has a high-performance card, will work ok.
Regards,
Garden Gnome Support
If you send an e-mail to support please send a link to the forum post for reference.
support@ggnome.com
https://ggnome.com/wiki/documentation/
Affendy
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Location: France
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Hi Hopki,
Pano2VR 5.2.5 Pro will not work on a Macmini late 2012 Catalina 10.15 due to it's graphic card ?
FYI PhotoShop and Lightroom Classic ( latest version) run without any problem.
Would Pano2VR 6 works instead ? ;-)
Regards
imagil
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Joined: Thu Mar 09, 2017 3:15 pm
Location: France
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Same thing here! P2VR 6.1.13:
— crashes on start up on my Mac mini late 2012 Catalina 10.15.7
— work fine on my MBP mid 2014 Big Sur 11.6.1

Gilles
Gilles Cruypenynck
www.ouvertlanuit.fr
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Hopki
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Hi Gilles,
Your Macbook Pro will have a High-Performance graphics card and switch to this when Pano2VR opens so you will not see the issue on the Macbook.
However, the Mac Mini only has Intel HD graphics.
Using the Mac Mini try to open Google Earth or PTGui with GPU acceleration.
Regards,
Garden Gnome Support
If you send an e-mail to support please send a link to the forum post for reference.
support@ggnome.com
https://ggnome.com/wiki/documentation/
Affendy
Posts: 72
Joined: Fri Dec 17, 2010 1:57 pm
Location: France
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A "temporary fix" for the Intel HD Graphic 4000 bug after the Security update 2021-007 (Catalina)

RESTORE your mac [ CMD + R ] Reinstall the system. Only the system will be reinstalled.
Download the "Security Update 2021-006 Catalina"
https://support.apple.com/kb/DL2085?vie ... cale=en_US
All the best

Affendy
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