Transfering to FTP

Q&A about the latest versions
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stekly.milos
Posts: 51
Joined: Tue Nov 08, 2016 1:50 pm

Hallo,
please does anybody have some tips how to transfer 360 tour on FTP? Or some good settings for Filezila or Total Commander?

Actually I am doing 360 tours many years. I was using Total Commander with default settings. Some problems start few month ago, the additional pictures in 3D tours are only loading but not possible to see.

So I changed to Filezila, also default settings. The Filezila is nowdays Fuzzy (I cant find the version which is good, the problem start two days ago after update). But also depends on server. On my server it´s OK, on client cerver it´s Fuzzy.

Examples:

Fuzzy tour od the left side, uploaded through the Filezila (server of my client)

https://www.autasuper.com/prohlidky/voz ... che_gt3_4/

My server works OK:
http://avepanorama.cz/demos/porsche_test/

Client server, Total Commander, aditional picture doesn´t load, tour is not fuzzy:

https://www.autasuper.com/prohlidky/voz ... che_gt3_2/

Thanks for help.

Milos
stekly.milos
Posts: 51
Joined: Tue Nov 08, 2016 1:50 pm

In Filezilla is defalut Auto transfer, needs to change to Binary. Then the fuzzy picture doesn´t appear.

Solved ;)
stekly.milos
Posts: 51
Joined: Tue Nov 08, 2016 1:50 pm

The problem still....

Today i Uploaded 3 Cars on the server of my client and everything is working.

https://www.autasuper.com/nabidka/36647/
https://www.autasuper.com/nabidka/36628/
https://www.autasuper.com/nabidka/36602/

I did another and the additional picture doesn´t load correctly.

https://www.autasuper.com/prohlidky/voz ... he_911_gt3_/

Also Filezilla still do the fuzzy tours on the server of my client.

Could anybody help me, please?

Milos
stekly.milos
Posts: 51
Joined: Tue Nov 08, 2016 1:50 pm

I am doing post for myself and I resolve the problem for myself :-DD

During uploading through the Total Commader the aditional pictures inthe tur must have small letter... example auto1, not Auto1
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Hopki
Gnome
Posts: 13005
Joined: Thu Jan 10, 2008 3:16 pm
Location: Layer de la Haye, Essex UK
Contact:

Hi Milos,
Two things to look out for, firstly with FileZilla, when uploading, files can fail to upload, I get this all the time.

Screenshot 2021-10-15 at 10.36.41.png
Screenshot 2021-10-15 at 10.36.41.png (26.78 KiB) Viewed 2622 times

Select the Failed transfers tab and see if there are any files in here. If so go to the top of the list and right button click, then select re-queue, this then moves the files to the Queued files list, again right button click the top file and select Process queue.
To check I would look at the uploaded tiles folder and see if all the files are there.

The second thing, this happened the other day with someone with a floor plan.
Pano2VR names the floor plans, FloorPlan01, FloorPlan02 and so on.
When uploading the customer's application was changing it all to lowercase, floorplan01.

So in this case the fix was in Pano2VR, select the floor plan in the Tour map and in its properties, change the name from FloorPLan01 to floorplan01.
Then all worked ok.

But glad you found your issue.
The browser error console is your friend and for anyone following this thread, I would recommend spending a bit of time with it as this found my issues above very quickly, it shows missing tiles and a 404 can not find FloorPlan01, so was the prompt to check file paths and names.
Regards,
Garden Gnome Support
If you send an e-mail to support please send a link to the forum post for reference.
support@ggnome.com
https://ggnome.com/wiki/documentation/
deedee123
Posts: 285
Joined: Wed May 20, 2020 10:38 am
Location: NL

Hi,
This is interesting, because i also keep getting errors on floor plans.
All other files go o.k., of i can fix some way, but floor plans keep giving trouble in projects.

Really no idea what's going on, but there's not much i can do about floor plans. (i don't think it's something wrong in the skin, or can it be?)

(see attachment from firefox web deveopler tools)

after those 'misfires' the floor plan does load, but why never at once?

//as note after some more testing, when checking the output locally (with pano2vr server running), i get the same errors...

david
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Hopki
Gnome
Posts: 13005
Joined: Thu Jan 10, 2008 3:16 pm
Location: Layer de la Haye, Essex UK
Contact:

Hi,
Do you have a link to this particular project?
Regards,
Garden Gnome Support
If you send an e-mail to support please send a link to the forum post for reference.
support@ggnome.com
https://ggnome.com/wiki/documentation/
deedee123
Posts: 285
Joined: Wed May 20, 2020 10:38 am
Location: NL

Hi,
ok thanks, i'll send examples to support.
David
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