Desktop App query

Q&A about the latest versions
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crism
Posts: 20
Joined: Thu Oct 08, 2020 11:53 am
Location: UK

Hi

I've followed the information in the below links to create a stand alone tour conatining pdf's and videos, problem i'm having is the sound doesn't play on the videos. Both great tutorials and what i need but any help with the video content sound would be much appreciated. I need my tour live by the weekend for an exhibition stand.

https://ggnome.com/doc/tip-desktop-app/

https://tonyredhead.com/pano2vr/desktop-app-win10
crism
Posts: 20
Joined: Thu Oct 08, 2020 11:53 am
Location: UK

Does anyone have any expreince with pdf's in a tour through the package viewer? Would appreciate it if so.
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Hopki
Gnome
Posts: 12999
Joined: Thu Jan 10, 2008 3:16 pm
Location: Layer de la Haye, Essex UK
Contact:

Hi,
I know your first post was about the desktop app, the NW-JS project, but your second post refers to the package viewer.
I have added a test package that has point hotspots to open a web page in an iframe, a PDF, and a video.
These work fine when used with the desktop package viewer.
Regards,
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test.ggpkg
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Garden Gnome Support
If you send an e-mail to support please send a link to the forum post for reference.
support@ggnome.com
https://ggnome.com/wiki/documentation/
crism
Posts: 20
Joined: Thu Oct 08, 2020 11:53 am
Location: UK

Thanks for getting back on this Hopki. Sadly i only get an option to download and save the pdf and not view it in the viewer.

Any ideas?

Hopki wrote: Mon Sep 13, 2021 4:33 pm Hi,
I know your first post was about the desktop app, the NW-JS project, but your second post refers to the package viewer.
I have added a test package that has point hotspots to open a web page in an iframe, a PDF, and a video.
These work fine when used with the desktop package viewer.
Regards,
User avatar
Hopki
Gnome
Posts: 12999
Joined: Thu Jan 10, 2008 3:16 pm
Location: Layer de la Haye, Essex UK
Contact:

Hi,
Using the desktop app, package viewer all the popups display in the window?
What are you using to open the package?
Also which platform, macOS or Windows?
Regards,
Garden Gnome Support
If you send an e-mail to support please send a link to the forum post for reference.
support@ggnome.com
https://ggnome.com/wiki/documentation/
crism
Posts: 20
Joined: Thu Oct 08, 2020 11:53 am
Location: UK

Hi Hopki

It was the package viewer not displaying pdf's, the desktop app doesn't play sound on video.

Slight apology though as i've got it working in the package viewer...i was running v13 and noticed an update to v14 and now it all works! I appreciate you looking into this, feel a bit stupid
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Hopki
Gnome
Posts: 12999
Joined: Thu Jan 10, 2008 3:16 pm
Location: Layer de la Haye, Essex UK
Contact:

Just glad you got it working.
Cheers,
Garden Gnome Support
If you send an e-mail to support please send a link to the forum post for reference.
support@ggnome.com
https://ggnome.com/wiki/documentation/
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