Big trouble again again and again

Q&A about the latest versions
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FunnyUncle
Posts: 75
Joined: Wed Apr 04, 2018 10:18 pm

Halo,
I did the project with video inside of LCD screen. I did the project few month ago. Everything is working.

You can see here. You can see the video inside the LCD, you can hear the sound.
https://www.noid.cz/prohlidka/index.html

I did it the same today, but the video miss inside the pano. I am in big trouble again to finish the project for my client. Also another video from youtube doesn´t work.
Does anybody know whats wrong? I am so tired.... Thanks.

Here is link, the video is not possible to see. But after Export I can see it, but without sound.

https://avefoto.cz/demos/test_video/

The icon to see another video from Youtube also doesn´t work.

Here is a project to download: https://uschovna.cz/zasilka/OO4TFWWC3HZ ... 4IS5X4SYG6

Interesting is that there are the same video. So I think the video codecs are ok.

Thanks for help.

Absolutely destroyed person...

Milos
FunnyUncle
Posts: 75
Joined: Wed Apr 04, 2018 10:18 pm

I did another test:

I took the old project to upload on FTP.

https://avefoto.cz/demos/para_old/

There is no video in the LCD so the problem is in Chrome? Chrome can´t load the video inside the LCD and also from the Youtube?

Sometimes I had some problem with Total Commander so I tried to do the same with Filezila.

https://avefoto.cz/demos/para_old_filezila/

It looks Filezila is working with old project.

Milos
FunnyUncle
Posts: 75
Joined: Wed Apr 04, 2018 10:18 pm

Another test:

The test project was uploaded on FTP through Filezila.

The video is working also with the sound.

https://avefoto.cz/demos/test_video_filezila/

The anbother video from Youtube still doesn´t work.

Does anybody have some tip to fix the problem with the video from Youtbe?

Milos
LProbert
Posts: 92
Joined: Thu May 21, 2020 11:53 am

This is the debug error code you get from YouTube player. It looks like the embed code you are using has an invalid parameter. Can you post the embed code you are using?

{
"vct": "0.000",
"vd": "NaN",
"vpl": "",
"vbu": "",
"vpa": "1",
"vsk": "0",
"ven": "0",
"vpr": "1",
"vrs": "0",
"vns": "0",
"vec": "null",
"vemsg": "",
"vvol": "1",
"vdom": "1",
"vsrc": "0",
"vw": "0",
"vh": "0",
"state": "80",
"debug_error": "{\"errorCode\":\"api.invalidparam\",\"errorMessage\":\"An error occurred. Please try again later.\",\"xC\":\"GENERIC_WITHOUT_LINK\",\"ai\":\"\",\"FL\":\"invalidVideodata.1;a6s.1\"}",
"relative_loudness": "NaN",
"user_qual": 0,
"release_version": "youtube.player.web_20210808_0_RC0",
"0sz": "true",
"op": "",
"yof": "true",
"dis": "",
"gpu": "Apple_M1",
"debug_playbackQuality": "unknown",
"debug_date": "Thu Aug 12 2021 11:17:40 GMT+0100 (British Summer Time)"
}
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Hopki
Gnome
Posts: 13005
Joined: Thu Jan 10, 2008 3:16 pm
Location: Layer de la Haye, Essex UK
Contact:

Hi Milos,
Looking at your project file, the YouTube point hotspot is incorrectly set.

1.png
1.png (51.55 KiB) Viewed 2602 times

This gives you the error:

Screenshot 2021-08-12 at 11.40.46.png
Screenshot 2021-08-12 at 11.40.46.png (28.37 KiB) Viewed 2602 times

What you need to do is set Type to Video, then select YouTube.
Then in the Target URL enter the YouTube video link, you will see it then extracts the video ID in the URL.

2.png
2.png (59.23 KiB) Viewed 2602 times

On click only, the video ID is used as the video element in the skin is looking for the ID and not the full URL.
Regards,
Garden Gnome Support
If you send an e-mail to support please send a link to the forum post for reference.
support@ggnome.com
https://ggnome.com/wiki/documentation/
FunnyUncle
Posts: 75
Joined: Wed Apr 04, 2018 10:18 pm

Dear Hopki,
I am very big stupid, sorry for that.

1. Problems with Youtube video - I did the bad setup, my foult
2. No music in the tour after export - tour was oppened in CC Cleaner Browser, doesn´t support sound - my foult
3. Sometimes problems that 2d aditional pictures are not possible to load or video inserted in the LCD does´t work. I don´t why the reason but I think the Total Commander is the reason. Filezila works better. But sometimes I do the project again and I upload it on FTP and it works. So... really don´t know. But this problems is really rarely.

Thanks for support Hopki.

Milos
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