buenas tardes :
Estoy tratando de modificar varios proyectos realizados el año pasado, pero cuando los abro; ya no aparecen los enlaces entre espacios ,ni tampoco en el mapa .
tendria que volver a armar los recorridos ?
existe alguna forma de importarlos sin perder todo el trabajo que se hizo?
gracias por la ayuda
good afternoon :
I am trying to modify several projects made last year, but when I open them; Links between spaces no longer appear, nor do they appear on the map.
Would I have to reassemble the tours?
is there a way to import them without losing all the work that was done?
Thanks for the help
how to fix old projects without having to redo all the work.
- CARLOS VARGAS
- Posts: 9
- Joined: Wed Aug 28, 2019 2:11 pm
- Location: Bogotá, Colombia , South America
- Contact:
Older projects should still work. When you say you open them, do you mean the links aren't working when you open them in a browser? If that's the case, check if files got moved on the server.
Or are you opening the project files and the links and location data is missing?
Or are you opening the project files and the links and location data is missing?
- CARLOS VARGAS
- Posts: 9
- Joined: Wed Aug 28, 2019 2:11 pm
- Location: Bogotá, Colombia , South America
- Contact:
Hello k.ary.n , thanks for your help..
I´m opening the project files and the links and location data is missing..
I am thinking that the problem is due to the skin in each project ..
I´m opening the project files and the links and location data is missing..
I am thinking that the problem is due to the skin in each project ..
- CARLOS VARGAS
- Posts: 9
- Joined: Wed Aug 28, 2019 2:11 pm
- Location: Bogotá, Colombia , South America
- Contact:
...but I don't know how to retrieve that information ...
It might be easier to send us your project to look at. Can you send us a support package (Help > Create Support Package) to support@ggnome.com? Include the input images (if there aren't many) and the skin.