how to fix old projects without having to redo all the work.

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CARLOS VARGAS
Posts: 9
Joined: Wed Aug 28, 2019 2:11 pm
Location: Bogotá, Colombia , South America
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buenas tardes :

Estoy tratando de modificar varios proyectos realizados el año pasado, pero cuando los abro; ya no aparecen los enlaces entre espacios ,ni tampoco en el mapa .
tendria que volver a armar los recorridos ?
existe alguna forma de importarlos sin perder todo el trabajo que se hizo?

gracias por la ayuda

good afternoon :

I am trying to modify several projects made last year, but when I open them; Links between spaces no longer appear, nor do they appear on the map.
Would I have to reassemble the tours?
is there a way to import them without losing all the work that was done?

Thanks for the help
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k.ary.n
Gnome
Posts: 615
Joined: Wed Aug 15, 2007 1:02 pm

Older projects should still work. When you say you open them, do you mean the links aren't working when you open them in a browser? If that's the case, check if files got moved on the server.

Or are you opening the project files and the links and location data is missing?
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CARLOS VARGAS
Posts: 9
Joined: Wed Aug 28, 2019 2:11 pm
Location: Bogotá, Colombia , South America
Contact:

Hello k.ary.n , thanks for your help..

I´m opening the project files and the links and location data is missing..

I am thinking that the problem is due to the skin in each project ..
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CARLOS VARGAS
Posts: 9
Joined: Wed Aug 28, 2019 2:11 pm
Location: Bogotá, Colombia , South America
Contact:

...but I don't know how to retrieve that information ...
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k.ary.n
Gnome
Posts: 615
Joined: Wed Aug 15, 2007 1:02 pm

It might be easier to send us your project to look at. Can you send us a support package (Help > Create Support Package) to support@ggnome.com? Include the input images (if there aren't many) and the skin.
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