1 panorama does not want to register

[Alain_83740]

Hello the forum,

I have an error that I cannot solve, in my virtual tour everything is fine except when I arrive in the courtyard, see photo. Instead of going into the kitchen, I go to the storage space, I don't understand.
Thank you for your help.

Alain

[Hopki]

Hi,
Check the link in the hotspot to make sure it points to the correct node.
If this is ok then use the List View to see if you have a duplicate Point Hotspot.
Regards,

[Alain_83740]

Good evening Hopki,

I have checked the hotspot and it points to where I want it,
"use List view to see if you have a duplicate access point."

In the list view I have no duplicates

Thank you for your help.

Alain

[Hopki]

Hi,
This sounds odd, can you try removing the asking and just use the default red dot point hotspots, does that make ant difference?
If so then look at your skin.
Regards,

[Alain_83740]

Hello the forum, Hopki,

I did a test with the default hotspots, nothing changes ;-(
I will create a support package and send it to you if you don't mind.

Thank you for your help.

Alain

[Hopki]

Hi Alain,
Thank you for your support package.
When I open your project and go to the location in your screenshot the hotspot shows the correct preview image:

1.png (53.56 KiB) Viewed 1278 times

When clicked I go to the kitchen.
So this is correct.

ScreenFlow.gif (3.2 MiB) Viewed 1278 times

Did you clear your browser cache?
Try with a different browser.

Regards,

[Alain_83740]

The forum, Hopki,

I fixed the issue by removing the hotspots and putting them back, now it works fine.

Hopki a big thank you for your help.

Alain