i just updated to the new version (windows) but when after clicking the "generate output" button the browser pops up, it's showing a black screen only. (and my "start button", but not functional). seems tiles don't load at all.
i downgraded without changing anything else and it's fine again...
david
can't preview after update?
- Hopki
- Gnome
- Posts: 13028
- Joined: Thu Jan 10, 2008 3:16 pm
- Location: Layer de la Haye, Essex UK
- Contact:
Hi david,
Not getting and reports like this.
Have you tried deleting the output folder and recreating it?
Regards,
Not getting and reports like this.
Have you tried deleting the output folder and recreating it?
Regards,
Garden Gnome Support
If you send an e-mail to support please send a link to the forum post for reference.
support@ggnome.com
https://ggnome.com/wiki/documentation/
If you send an e-mail to support please send a link to the forum post for reference.
support@ggnome.com
https://ggnome.com/wiki/documentation/
aha i found the problem. i'm using the "pano2vr_player.js" script from my server (so all projects use the same file, saving some download time when users switch between projects) but apparently it has changed, so i had to update it there first.
do the scripts stay 'backwards compatible"? otherwise i need to make sure to update all projects when it changes.
david
do the scripts stay 'backwards compatible"? otherwise i need to make sure to update all projects when it changes.
david
- Hopki
- Gnome
- Posts: 13028
- Joined: Thu Jan 10, 2008 3:16 pm
- Location: Layer de la Haye, Essex UK
- Contact:
Hi david,
They normally do but it will depend on what the change is if any.
The size of the player is not large, soI would make sure all projects on your server have their own player.
Regards,
They normally do but it will depend on what the change is if any.
The size of the player is not large, soI would make sure all projects on your server have their own player.
Regards,
Garden Gnome Support
If you send an e-mail to support please send a link to the forum post for reference.
support@ggnome.com
https://ggnome.com/wiki/documentation/
If you send an e-mail to support please send a link to the forum post for reference.
support@ggnome.com
https://ggnome.com/wiki/documentation/