Hotspots randomly showing up in pano in Chrome & Edge

Q&A about the latest versions
Post Reply
User avatar
KRitchie
Posts: 59
Joined: Tue Apr 21, 2020 10:59 am
Location: Philadelphia, PA

I ran into a strange issue today - I have a pano with 3D distorted hotspots on the floor. I have a tooltip that floats above them using Move X, Move Y modifier (per Hopki). Now I am getting tooltips that pop up in the pano randomly that that are not in the location I set the hotspot. Then if I move the pano a little, the tooltip changes to a different hotspot. See video:

https://vimeo.com/458808022/7f650065a8

Both the hotspots are in this pano, but not in this area. This area of the pano has no hotspots or anything that would trigger the tooltip to appear. The mystery tool tip jumps to the node if clicked as well. Could this be something with the Move X, Move Y modifier . Here are my settings:
Screen Shot 2020-09-16 at 10.03.17 PM.png
Screen Shot 2020-09-16 at 10.03.17 PM.png (44.52 KiB) Viewed 1420 times
Any help would be greatly appreaciated

- Kevin
Last edited by KRitchie on Thu Sep 17, 2020 4:33 pm, edited 1 time in total.
User avatar
KRitchie
Posts: 59
Joined: Tue Apr 21, 2020 10:59 am
Location: Philadelphia, PA

So I have been stripping elements out of my skin to try and track this down and have not found it yet. I removed a map that I was using, and also removed the hover tooltip that was a rollover for the 3D floor hotspot to eliminate the modifiers I was using.

In this screen recording, you can see that as I move the pano around the cursor turns to the hand icon and then if clicked it will jump to another hotspot.
https://vimeo.com/458954349/3e409c0486

- Kevin
User avatar
Hopki
Gnome
Posts: 13015
Joined: Thu Jan 10, 2008 3:16 pm
Location: Layer de la Haye, Essex UK
Contact:

Hi Kevin,
That video looks a bit odd in the way the panorama does not seem to be centred.
I'm just thinking if the hotspots show at certain pan angles then this may have something to do with it.
Also, make sure you in the normal projection.
Regards,
Garden Gnome Support
If you send an e-mail to support please send a link to the forum post for reference.
support@ggnome.com
https://ggnome.com/wiki/documentation/
Post Reply