Video does not work properly on mobile (responsive)

[amit.rajnaik]

Dear All,

I have added a video to pano2vr file, it is working fine in the desktop version, but it's not working properly on mobile, it shows only half video on mobile.

For reference please find the attached files.

Tour Link - http://www.flycamm.com/blueone

Note - Please check it on mobile, video is embedded to the television set.

Regards,
Amit

[dylan]

Hi Amit
Have not checked your link on my phone but I recognised the description as this happened to me recently.
I tried various outputs/codecs from Adobe Premiere in the end when I switched the output from Premiere to 720P resolution it then worked. It seemed like my phone (Samsung Galaxy S7) couldn't cope with larger resolution video when it was pinned within Pano2VR.

Possibly this was just an issue with the S7 as a friend tried with a newer Samsung and it worked with higher resolution.

Worth a try?

Cheers,
Dylan.

[amit.rajnaik]

Dear Hopki,

Kindly give some resolution soon on this context.

Thank You.

[Hopki]

The link is using an old player, 6.0.6!
This was a bug which was fixed a while back, please use the latest version and test again.
Regards,