v6.1.7 continually requiring licence key

Q&A about the latest versions
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Carolyn
Posts: 26
Joined: Fri Jun 07, 2013 10:16 am

I just updated from 6.1.5. So far today, I've had to re-enter my licence key 4 times. FWIW.

Carolyn
digitalnoodle
Posts: 9
Joined: Mon Apr 13, 2020 1:02 pm

MacOS or Windows?

Are you logged in as an administrator, or running the program as an admin (Windows)? I've had similar issues with other software, and it was usually a user permissions issue preventing the software from writing the licence file to the correct place in the appdata folder or other place.
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