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Issue to display hotspot images in Chrome

Posted: Thu May 07, 2020 4:38 pm
by captainvirtuality
Hello,
I am working on a virtual tour, a draft version is online for testing, however I see issue to see hotspot images in browser Chrome. I am on MAC.
see link to the virtual tour : https://visite-virtuelle.philippine-duchesne.fr/
Thanks for your help
Fabien

Re: Issue to display hotspot images in Chrome

Posted: Thu May 07, 2020 4:46 pm
by DMcKinney
I don't see the hotspots, either. The popups appear for the nodes when I hover my mouse over them, and the links to the different nodes work, but hotspots are invisible.

Re: Issue to display hotspot images in Chrome

Posted: Thu May 07, 2020 4:52 pm
by captainvirtuality
Indeed, working well on Safari and Firefox desktop but not Chrome
I tested it on Chrome smartphone and it works

Re: Issue to display hotspot images in Chrome

Posted: Thu May 14, 2020 6:19 pm
by RockHunter
I can't see it in Chrome on Windows, but I see all hotspot icons in Chrome in all of my my own projects.

What skin are you using? Are you using custom icons? If so, which file format are you using? Have you accidentally moved them below the canvas in the skin? Top bottom order in the skin matters!

Hope it helps.

Re: Issue to display hotspot images in Chrome

Posted: Tue May 19, 2020 10:20 pm
by Hopki
Hi,
What is the image file types?
I have seen many SVG's people have got from websites that are not good.
Try PNG file, do you see it?
Regards,