360 videos cannot be played.

Q&A about the latest versions
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Yuki Yoshida
Posts: 22
Joined: Mon Apr 06, 2020 12:08 pm

Sat Apr 11, 2020 10:28 pm

I am using the skin of "silhouette_v6.ggsk" to make it.
The local host can play 360 videos, but if you upload HTML export data to the server, 360 videos cannot be played.
What should I do?
It would be very helpful if you could teach me.

* Production sample content
https://yukibancho.japaho.com/vr/output-2/


When inserting the following 360 video, an error message is displayed.

QMediaPlayer Error

Media resource format is not supported.Codec may be missing.

https://drive.google.com/open?id=15Hki_ ... KS5IqpzE3W

Will it cause it to not play?
digitalnoodle
Posts: 9
Joined: Mon Apr 13, 2020 1:02 pm

Mon Apr 13, 2020 8:21 pm

Judging by your sample URL, it appears the *.mp4 file cannot be found. It is looking for:

https://yukibancho.japaho.com/vr/output ... 86_s-1.mp4

But that generates a 404 error (not found). It could very well be possible the filename makes it unhappy - so my first test would be to change the filename to something without all the special characters.

The error are getting may be the video player trying to play the 404 error page - which, of course, won't work.

If you're not familiar with Google Chrome DevTools, that will help you diagnose issues such as these (look at console log).

hope this helps,
Yuki Yoshida
Posts: 22
Joined: Mon Apr 06, 2020 12:08 pm

Mon Apr 13, 2020 9:27 pm

Thanks for the great help.
I was able to play the video successfully.

https://yukibancho.japaho.com/vr/output-2/
tymzee
Posts: 12
Joined: Mon Nov 25, 2019 11:01 pm

Tue Apr 14, 2020 3:49 am

Yuki Yoshida wrote:
Mon Apr 13, 2020 9:27 pm
Thanks for the great help.
I was able to play the video successfully.

https://yukibancho.japaho.com/vr/output-2/
Impressive!
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