using different domains issue
Posted: Fri Mar 27, 2020 12:01 am
There is an issue that a client of ours has run into. I'm not sure I understand it completely. Hopefully someone can point me in the right direction. We have made a 360 tour for a client and they have handed it off to their web team. The web team has run into an issue and wrote this to us:
"Unfortunately, I've run into an issue that cannot be resolved due to browser security restrictions. Marketing Cloud is unable to support the features used on this page.
The VR images that are loaded into the page are using a feature of HTML 5 called "canvas". The Canvas has some security requirements that enforce the images to be loaded from the same domain as the page itself.
Marketing Cloud images are stored on a separate domain and security policies around this cannot be modified."
Does anyone know how to solve this and can point me in the right direction? Thank you for your help.
"Unfortunately, I've run into an issue that cannot be resolved due to browser security restrictions. Marketing Cloud is unable to support the features used on this page.
The VR images that are loaded into the page are using a feature of HTML 5 called "canvas". The Canvas has some security requirements that enforce the images to be loaded from the same domain as the page itself.
Marketing Cloud images are stored on a separate domain and security policies around this cannot be modified."
Does anyone know how to solve this and can point me in the right direction? Thank you for your help.