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Safari Mac, tours are not working

Posted: Tue Jan 14, 2020 5:55 am
by Julien
Hello everyone,

My tours became unavailable with Safari - Version 13.0.4 (13608.4.9.1.4)
I cannot be the only one having this problem...?

I have recently updated Safari with the App Store and I think my issue came up after the update. However I am not 100% sure, as I rarely use this browser.

I'm on High Sierra 10.13.6 and my P2VR is updated.

Julien

Re: Safari Mac, tours can't load anymore

Posted: Tue Jan 14, 2020 7:26 am
by Bostjan
Hi tried your tours with Safari on OS Mac and all works fine with all my platforms where have installed Saffari (Mac OS, Win). I don't use Safari (it is kind of relict browser) at all so I found that my latest installed version is 9.1.3 and when I tried to update for El Capitan there was no update to check the version 13. I wouldn't care much that your tours don't work with Safari as when I tried on Windows and wanted the latest update, it was reported that Safari updates are discontinued for Windows.

Re: Safari Mac, tours can't load anymore

Posted: Tue Jan 14, 2020 2:09 pm
by Hopki
Works for me, MacBook Pro, Safari Version 13.0.4 (14608.4.9.1.4)

What does your error console say, does that give you any clues?
This page is a bit old now but please see: https://ggnome.com/wiki/Using_The_Browser_Error_Console
Regards,
Hopki

Re: Safari Mac, tours are not working

Posted: Thu Jan 16, 2020 3:50 pm
by Julien
Hi Hopki,

Thanks for the link.
After having refreshed the page the console says the url is invalid :?

All my P2VR tours with my Safari (MacBook Pro) are not working.
I have others tours made with my previous & old PTP, and these tours actually works fine with my Safari. Is this feedback may help to identified the problem?

I have tried with another Mac & Safari computer to check these tours and.. they works fine.
So that doesn't seems my post is a big deal, but I will have be please to understand why these tours are not working onto this Safari.

Julien