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Black / VRtourviewer

Posted: Thu Nov 07, 2019 7:23 am
by APhillips
I am playing with the free trial version of pro with a view to making a purchase should the software meet requirement.

I am outputting to HTML which seems ok in windows but when copying across to VR Tourviewer v Oculus GO everything in my project turns black.

Any thoughts?

Re: Black / VRtourviewer

Posted: Thu Nov 07, 2019 11:28 am
by 3DV
Hi,

If everything turns black then it looks like VR Tourviewer can't find the tour images on your Go.
Can you check if the complete output from Pano2VR (including subfolders and images) is copied to the VRTourviewer folder on the Oculus Go?

Note that VR Tourviewer is developed by 3DV independent from Garden Gnome, but we keep in touch about software development.
So if you need more assistance or have other questions about VR Tourviewer itself, you can use https://www.vrtourviewer.com

Frequently asked questions and tips can be found here: https://www.vrtourviewer.com/knowledge-base/
The forum can be found here: https://www.vrtourviewer.com/forum/

Hope this helps!
Best regards, Ruud

Re: Black / VRtourviewer

Posted: Thu Nov 07, 2019 1:33 pm
by APhillips
Yep correct thats my error and now rectified.

All I need now is a reply to my Sound issue post and i'll make the purchase.

:D

Re: Black / VRtourviewer

Posted: Thu Nov 07, 2019 2:45 pm
by 3DV
Glad it's solved!

Is the sound issue post about the Pano2VR results in a web browser, or about an issue in VR Tourviewer?