Problems with video in MS Edge

Q&A about the latest versions
Post Reply
multimaps360.19
Posts: 18
Joined: Thu Apr 25, 2019 5:23 pm

Problems with video in MS Edge

Post by multimaps360.19 » Tue Sep 03, 2019 10:29 am

Hello Hopki,
do you know about problems playing videos within a tour in MS Edge browser? In all other browsers (Safari, FF, Chrome, IE) the video is working well ...
https://multimaps360.de/vr360/kongress/

Thanks for your help!
Regards,
Alex

User avatar
Hopki
Gnome
Posts: 9446
Joined: Thu Jan 10, 2008 3:16 pm
Location: Layer de la Haye, Essex UK
Contact:

Re: Problems with video in MS Edge

Post by Hopki » Tue Sep 03, 2019 9:25 pm

Hi Alex,
You have found a bug!
But looks like a bug with MS Edge.
If you have a pinned video which is not on the opening node then it will not play.
If you select start muted then it will play but will never play sound.
Thanks to your post I have written up a bug report to see what the developers can do with it.
But an odd one.
Regards,
Hopki

multimaps360.19
Posts: 18
Joined: Thu Apr 25, 2019 5:23 pm

Re: Problems with video in MS Edge

Post by multimaps360.19 » Wed Sep 04, 2019 9:40 am

Hello Hopki,
thank you ... and found another problem with the video:

I checked the links for direct-node-access ... links are working - but the video doesn't start at once - it starts after doing a click somewhere into the tour?!? But it should start at once ...

https://multimaps360.de/vr360/kongress/ ... ngsbereich
https://multimaps360.de/vr360/kongress/ ... #baramundi

Thanks again for help!
Alex

User avatar
Hopki
Gnome
Posts: 9446
Joined: Thu Jan 10, 2008 3:16 pm
Location: Layer de la Haye, Essex UK
Contact:

Re: Problems with video in MS Edge

Post by Hopki » Wed Sep 04, 2019 9:41 pm

Hi,
Please note browsers are not allowing media with sound to auto start.
They require a "click" before it starts.
This is normal and nothing we can do about it.
There is a setting start muted so on open the video starts but with no sound. On click, you get the sound.
Regards,
Hopki

Post Reply

Who is online

Users browsing this forum: Google [Bot] and 28 guests