[P2VR6] Video doesn't play in Android Chrome (and possibly other browsers)

Q&A about the latest versions
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dennisvanduijn
Posts: 145
Joined: Wed Apr 28, 2010 10:56 am
Location: Gouda, Netherlands
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Hi all,

My customer found out that a video in the tour I made doesn't play in Android Chrome (and possibly other browsers). The native Android browser and Android Firefox play the video just fine.

Please see the tour here: https://okijk.nl/projecten/desuite. Go to the study and click the screen to start the video.

The project settings are:

Image

The skin action settings are:

Image

Might this be a Chrome bug? Or do I need to set it up differently?

Kind regards,

Dennis
Commercial 360° tours ● Gamified 360° tours ● Officially since 2010

Image

https://okijk.nl
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Hopki
Gnome
Posts: 13029
Joined: Thu Jan 10, 2008 3:16 pm
Location: Layer de la Haye, Essex UK
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Hi Dennis
Please try using 6.0.3 or even 6.1 beta.
Lots of tinkering to do with pinned video and sound.
Regards,
Hopki
Garden Gnome Support
If you send an e-mail to support please send a link to the forum post for reference.
support@ggnome.com
https://ggnome.com/wiki/documentation/
User avatar
dennisvanduijn
Posts: 145
Joined: Wed Apr 28, 2010 10:56 am
Location: Gouda, Netherlands
Contact:

Hi Hopki,

I just updated to 6.1 beta and regenerated the tour. The situation appears to be unchanged.

Dennis
Commercial 360° tours ● Gamified 360° tours ● Officially since 2010

Image

https://okijk.nl
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TheRealMojoJojo
Posts: 341
Joined: Thu Sep 20, 2018 10:18 pm

I can confirm this. Not only do they not play in android chrome but also in chrome desktop.....so we are back to the videos not playing again. The latest stable version with no video issues that I have found (aside from .mov videos not playing at all) is version 6.0.2 https://ggnome.com/download/pano2vr/pan ... _6_0_2.exe
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