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black output

Posted: Fri Feb 01, 2019 4:49 pm
by stalwart
For some unknown reason that I can't fathom, my output on a particular job is completely black - no pano, no UI, nothing! Any ideas? I've been exporting the same settings on a batch of panos all day, all fine, until this glitch. The only variable is the pano input name, and that is simply "wigwam.tif" so nothing in the naming string like a "#" which I know can cause problems.....

Re: black output

Posted: Fri Feb 01, 2019 5:00 pm
by stalwart

Re: black output

Posted: Mon Feb 04, 2019 1:50 pm
by Dinesh
Really nice tours. Sorry I can't help with your problem, but could you share how you create these hotspots?

Cheers from Ghana.

Dinesh

Re: black output

Posted: Mon Feb 04, 2019 11:17 pm
by Tony
Hi,

When I check the page using developer tools there are two problems shown.

Uncaught SyntaxError: skin_tour.js and Uncaught ReferenceError: pano2vrSkin is not defined at (index)

p2vr-test0.jpg
p2vr-test0.jpg (634.83 KiB) Viewed 2892 times

Can you check to make sure everything is in the right folders on your server. I'm not seeing any errors with the other files. It looks like you have some files in a folder called Scripts?

Tony

Re: black output

Posted: Tue Feb 05, 2019 3:38 pm
by Sanny
Hi Stalwart,

I had the same effect when I used the logic block with Tags - when I put these litte guys around the tagname I got a black screen. (Javascript error)

black-screen.PNG
black-screen.PNG (15.29 KiB) Viewed 2877 times

Maybe something similar in your skin editor causes the problem?

Best regards,
Sanny