Sounds won't play on Chrome

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nidrig
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Joined: Wed Aug 22, 2018 11:39 am

Sounds won't play on Chrome

Post by nidrig » Wed Dec 19, 2018 2:57 pm

With Chrome latest release, the sounds wont' play. They did before. I'm not speaking about autoplay, but a button with an action "play media", set to 0 (loop) but nothing happens.

Curiously, a 360 video with the same action does play..

A bug?

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Hopki
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Re: Sounds won't play on Chrome

Post by Hopki » Wed Dec 19, 2018 3:13 pm

Hi,
Have you upgraded to 6.0.2?
Chrome changed things that broke lots of things.
Pano2VR 6.0.2 address these.
Regards,
Hopki

nidrig
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Joined: Wed Aug 22, 2018 11:39 am

Re: Sounds won't play on Chrome

Post by nidrig » Wed Dec 19, 2018 3:27 pm

That was a quick bug correction! Many thanks! It works now. :D

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Hopki
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Re: Sounds won't play on Chrome

Post by Hopki » Wed Dec 19, 2018 3:30 pm

Yeah, sadly the bug was not ours :evil:
But thanks for checking back with the conformation.
Regards,
Hopki

Bobo
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Re: Sounds won't play on Chrome

Post by Bobo » Sat Jan 05, 2019 11:58 pm

Hi,
I'm on version 5xx still.
It's possibile export project, that sound will work in Chrome? or I must buy new version 6xx?
Thanks.
Borut
FB
vr360' project - Planica - WC ski jump

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Hopki
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Re: Sounds won't play on Chrome

Post by Hopki » Sun Jan 06, 2019 11:58 am

Hi,
Google broke the sound after V6 was well in development, a code rewrite in V6 was required to get it going.
It does not make any sense to go back and start development in V5 so yes you will need to upgrade.
What version of Pano2VR do you have, standard or pro and when did you purchase it?
Regards,
Hopki

Bobo
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Re: Sounds won't play on Chrome

Post by Bobo » Sun Jan 06, 2019 8:34 pm

I have bough Pano2VR license ver. 5 - 21.10.2016, Order ID is: 204371, upgrade from ver. 4 (bought 9. 07. 2014) <-> ver. 3 (23. 03. 2011)
Now is upgraded on 5.2.5 june 2018 version.
I see that ver. PRO is much better, but unfortunately is too much expensive for me. I do this kind of photography and vr photos for myself - my soul. But I have problems where I have a lot of photos because there is a lot of manual work :shock: I'm lost during manual stitching :D :P
is there any option to purchase only the tour browser :-D
Regards
Borut
Borut
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vr360' project - Planica - WC ski jump

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Hopki
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Re: Sounds won't play on Chrome

Post by Hopki » Mon Jan 07, 2019 3:32 pm

Hi Borut,
You get discount when you upgrade, but only from V4 and on.
Login to your account and click the upgrade option link to see the cost and how much discount you will get.
Regards,
Hopki

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