Image Hotspot Won't Load
-
- Posts: 21
- Joined: Wed Mar 09, 2016 5:19 pm
I've published my tour but find that the two image hotspots I've added to one of the panos won't load. When I click the image icon in the published pano, the dulled screen with X appears and a circle of ever-spinning dots appears and goes nowhere. What is the resolution for this?
-
- Posts: 8
- Joined: Wed Jun 17, 2020 9:54 am
I found a possible solution to this issue. You must check if the file name of the image have an accent and remove it.
It's all.
It's all.
- Hopki
- Gnome
- Posts: 13028
- Joined: Thu Jan 10, 2008 3:16 pm
- Location: Layer de la Haye, Essex UK
- Contact:
Hi,
Have a look at making your file names web safe, here is a website with a web safe generator: https://www.gillmeister-software.com/on ... names.aspx
Regards,
Have a look at making your file names web safe, here is a website with a web safe generator: https://www.gillmeister-software.com/on ... names.aspx
Regards,
Garden Gnome Support
If you send an e-mail to support please send a link to the forum post for reference.
support@ggnome.com
https://ggnome.com/wiki/documentation/
If you send an e-mail to support please send a link to the forum post for reference.
support@ggnome.com
https://ggnome.com/wiki/documentation/