slow start of the tour

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Posts: 202
Joined: Wed Oct 26, 2016 6:52 pm

Fri Sep 28, 2018 11:04 am


i´ve made a tour for an culture-blog via an art exhibition in vienna: ... index.html

and the start of the tour is very slow. it is the first time that i made a tour that takes such a long time (about 5-7 sek.) to start.

it has about 18 panoramas and a small video in the second panorama. i removed the video but it does not help.

(the only different in building this tour, to my knowledge is, that i saved the skin in the same folder than the tour, but this has nothing to do with the output i think...)

someone a hint for me what the reason for this delay can be?

best regards,

Posts: 12
Joined: Fri Mar 16, 2018 2:01 pm

Mon Oct 01, 2018 1:09 am

The follow three very large images are loaded at startup even though they are not part of the startup panorama: ... mage_1.png ... mage_2.png ... G_4609.jpg
Posts: 202
Joined: Wed Oct 26, 2016 6:52 pm

Mon Oct 01, 2018 6:17 pm

oh. ok, thank you.
how did you identify it?

best greetings,
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Posts: 11131
Joined: Thu Jan 10, 2008 3:16 pm
Location: Layer de la Haye, Essex UK

Wed Oct 03, 2018 4:46 pm

Hi wiso,
If you Google Error console for your browser then this shows you what is being downloaded and how long it takes.
Example for Safari, you would go to preferences, then advanced then at the bottom of the window select Show develop menu in menu bar.
You can then select Develop, Show web inspector.
Clicking your link with this open I see errors, Failed to load resources: 404 file not found: ... erie1.html
And: ... erie2.html

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If you send an e-mail to support please send a link to the forum post for reference.
Posts: 202
Joined: Wed Oct 26, 2016 6:52 pm

Wed Oct 03, 2018 7:48 pm

thank you hopki,

i found the console in chrome:
K800_Skizze (9).JPG
K800_Skizze (9).JPG (66.04 KiB) Viewed 963 times
interesting is, that i had deleted the absentee gallery in pano2vr.
(this was the thing with the JuiceboxBuilder-gallery and the iphone bug...)

but good to khnow how to test the site...

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