hello and good evening,
if i have a picture in portrait format,
it always pops up in landscape - regardless if the basis picture is landscape or portrait.
i can turn the picture hotspot in the correct position, thats ok. but can i adjust that the popup (100%) picture is in the right format.
thank you ,
best regards,
wiso
pop up picture in portrait format
- Hopki
- Gnome
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Hi wiso,
Iv only ever seen this if the meta data of the image is a bit screwed up.
As a test open in Photoshop, make sure its in the correct orientation then save for web.
Or can you post the image?
Regards,
Hopki
Iv only ever seen this if the meta data of the image is a bit screwed up.
As a test open in Photoshop, make sure its in the correct orientation then save for web.
Or can you post the image?
Regards,
Hopki
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If you send an e-mail to support please send a link to the forum post for reference.
support@ggnome.com
https://ggnome.com/wiki/documentation/
- 360Texas
- Moderator
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While in Photoshop during SAVE for WEB be sure to select option for META Data: ALL
Otherwise your meta data or the data about the image might be removed from the image
Otherwise your meta data or the data about the image might be removed from the image
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