pop up picture in portrait format

Q&A about the latest versions
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wiso
Posts: 281
Joined: Wed Oct 26, 2016 6:52 pm

hello and good evening,
if i have a picture in portrait format,
Skizze (187).png
Skizze (187).png (717.48 KiB) Viewed 1550 times
it always pops up in landscape - regardless if the basis picture is landscape or portrait.

i can turn the picture hotspot in the correct position, thats ok. but can i adjust that the popup (100%) picture is in the right format.

thank you ,
best regards,
wiso
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Hopki
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Hi wiso,
Iv only ever seen this if the meta data of the image is a bit screwed up.
As a test open in Photoshop, make sure its in the correct orientation then save for web.
Or can you post the image?
Regards,
Hopki
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360Texas
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While in Photoshop during SAVE for WEB be sure to select option for META Data: ALL
Otherwise your meta data or the data about the image might be removed from the image
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Dave
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wiso
Posts: 281
Joined: Wed Oct 26, 2016 6:52 pm

works!

thank you both for the hints,

bet regards,
wiso
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