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crash 8/10

Posted: Sat Apr 15, 2017 12:01 am
by Laurent B
Hello,
When I close Pano2vr, it crash 8/10 :(
https://youtu.be/3vMb97Xgz3E
See you soon
Pano2VR 5.2 beta 3

Re: crash 8/10

Posted: Tue Apr 18, 2017 8:24 am
by Tony
Hi,

I'm seeing the same thing when I quit out of Pano2VR (Version: 5.2 beta3 pro 64bit Cocoa Revision: 15913/5.7.1) I get a "Pano2VR quit unexpectedly" message.

iMac (Retina 5K, 27-inch, Late 2014)
Mac OS Sierra
32GB Memory Version 10.12.4 (16E195)

Doesn't happen on Pano2VR Version: 5.2 beta2b pro 64bit Cocoa Revision: 15881/5.7.1

regards,

Tony

Re: crash 8/10

Posted: Tue Apr 18, 2017 2:28 pm
by Tony
Hi,

Only seems to happen when you quit after uploading a tour to Google Street View

Tony

Re: crash 8/10

Posted: Tue Apr 18, 2017 3:10 pm
by Laurent B
Hello,
Crash also when I create a standard interactive tour.
See you soon.

Re: crash 8/10

Posted: Sat Jun 24, 2017 10:36 am
by Laurent B
Hello garden gnomes.
Crash to regular closure of pano2vr Version: 5.2 beta4 pro 64bit Cocoa.
See you soon.

Laurent

Re: crash 8/10

Posted: Tue Jun 27, 2017 10:28 am
by Ulli
Hello Hopki,

after installing MAC beta 5.2 beta 4 I had several crashes direct after opening. After saving project under 5.1 and reopening under beta 4 it does not crash anymore, but all panos upside down and a lot of mistakes in the pictures... Any ides how to go back to beta 3?

Thank you very much.

Ulli

Re: crash 8/10

Posted: Tue Jun 27, 2017 10:42 am
by thomas
The crashes should have gotten less with beta4 and I am looking into the "upside down" problem. Affendy from this thread reported, that his Wacom Graphire2 tablet caused this problem. Are you also using a Wacom tablet?

You can always download the older versions in the Pano2VR download section, just open "Show all downloads".

Re: crash 8/10

Posted: Tue Jun 27, 2017 11:52 am
by Ulli
Hi Thomas,

no I am using normal apple mouse....

Thank you

Ulli

Re: crash 8/10

Posted: Tue Jun 27, 2017 12:43 pm
by thomas
I found the offender for the crashes... it is the tour map. If the map is closed, no crashes should happen. This will be fixed in the next release.

Ulli, can you please send me an image that produces the "upside down" effect? Does this always happen?

Re: crash 8/10

Posted: Wed Jun 28, 2017 11:46 am
by Ulli
Hi Thomas, here are screenshots or do you need the pano itsself? This is about 120mb tiff... In this moment what it does is constantly flipping the panows up and down and transforming them again and again...

Regards

Ulli

Re: crash 8/10

Posted: Mon Jul 03, 2017 12:10 pm
by thomas
I have now found the upside down problem and I fixed it for the next release.
This happens if the images was resized with an external software (Photoshop) that didn't take care of the Google XML data.
A workaround for 5.2b4 is to select the input type manually to equirectangular instead of auto.
Screenshot 2017-07-03 12.08.28.png
Screenshot 2017-07-03 12.08.28.png (58.57 KiB) Viewed 7214 times

Re: crash 8/10

Posted: Sun Aug 06, 2017 1:59 am
by Laurent B
Hello,
crashes again with the open map window :? ( 5.2.0 pro 64bit Cocoa).
See you soon

Re: crash 8/10

Posted: Tue Aug 08, 2017 2:28 pm
by Hopki
Hi Laurent,
Can you list the steps to reproduce the crash?
Im on a MacBook Pro and Mac Pro both running Sierra 10.12.6.
I can not reproduce the old bug with the Tour Map.

The crash happened when the Tour Map was open and you closed Pano2VR.
This no longer happens.

So if you can list the steps to reproduce this will help.
Many thanks in advance,
Hopki

Re: crash 8/10

Posted: Tue Aug 08, 2017 3:45 pm
by Laurent B
Hello,Hopki
This happens when I leave pano2vrpro.
I send you in MP the report of crash.
See you soon