crash 8/10

Q&A about the latest versions
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Laurent B
Posts: 79
Joined: Wed Aug 25, 2010 11:33 am
Location: France
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Sat Apr 15, 2017 12:01 am

Hello,
When I close Pano2vr, it crash 8/10 :(
https://youtu.be/3vMb97Xgz3E
See you soon
Pano2VR 5.2 beta 3
Laurent BIZIEN Photographies
MacBook Pro 2,6 GHz Intel Core i7 : Mojave 10.14.6 - 6.1 beta3b pro
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Tony
Posts: 999
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Location: Adelaide, South Australia
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Tue Apr 18, 2017 8:24 am

Hi,

I'm seeing the same thing when I quit out of Pano2VR (Version: 5.2 beta3 pro 64bit Cocoa Revision: 15913/5.7.1) I get a "Pano2VR quit unexpectedly" message.

iMac (Retina 5K, 27-inch, Late 2014)
Mac OS Sierra
32GB Memory Version 10.12.4 (16E195)

Doesn't happen on Pano2VR Version: 5.2 beta2b pro 64bit Cocoa Revision: 15881/5.7.1

regards,

Tony
Tony Redhead | Panoramic Photographer | mobile: +61438501002 | website: http://tonyredhead.com - http://redsquare.com | roundme: http://round.me/@tonyredhead | instagram: https://www.instagram.com/tonyredhead/
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Tony
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Location: Adelaide, South Australia
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Tue Apr 18, 2017 2:28 pm

Hi,

Only seems to happen when you quit after uploading a tour to Google Street View

Tony
Tony Redhead | Panoramic Photographer | mobile: +61438501002 | website: http://tonyredhead.com - http://redsquare.com | roundme: http://round.me/@tonyredhead | instagram: https://www.instagram.com/tonyredhead/
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Laurent B
Posts: 79
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Location: France
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Tue Apr 18, 2017 3:10 pm

Hello,
Crash also when I create a standard interactive tour.
See you soon.
Laurent BIZIEN Photographies
MacBook Pro 2,6 GHz Intel Core i7 : Mojave 10.14.6 - 6.1 beta3b pro
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Laurent B
Posts: 79
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Location: France
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Sat Jun 24, 2017 10:36 am

Hello garden gnomes.
Crash to regular closure of pano2vr Version: 5.2 beta4 pro 64bit Cocoa.
See you soon.

Laurent
Laurent BIZIEN Photographies
MacBook Pro 2,6 GHz Intel Core i7 : Mojave 10.14.6 - 6.1 beta3b pro
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Ulli
Posts: 34
Joined: Tue Mar 29, 2016 4:04 pm

Tue Jun 27, 2017 10:28 am

Hello Hopki,

after installing MAC beta 5.2 beta 4 I had several crashes direct after opening. After saving project under 5.1 and reopening under beta 4 it does not crash anymore, but all panos upside down and a lot of mistakes in the pictures... Any ides how to go back to beta 3?

Thank you very much.

Ulli
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thomas
Chief Gnome
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Tue Jun 27, 2017 10:42 am

The crashes should have gotten less with beta4 and I am looking into the "upside down" problem. Affendy from this thread reported, that his Wacom Graphire2 tablet caused this problem. Are you also using a Wacom tablet?

You can always download the older versions in the Pano2VR download section, just open "Show all downloads".
MfG, Thomas
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Ulli
Posts: 34
Joined: Tue Mar 29, 2016 4:04 pm

Tue Jun 27, 2017 11:52 am

Hi Thomas,

no I am using normal apple mouse....

Thank you

Ulli
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thomas
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Tue Jun 27, 2017 12:43 pm

I found the offender for the crashes... it is the tour map. If the map is closed, no crashes should happen. This will be fixed in the next release.

Ulli, can you please send me an image that produces the "upside down" effect? Does this always happen?
MfG, Thomas
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Ulli
Posts: 34
Joined: Tue Mar 29, 2016 4:04 pm

Wed Jun 28, 2017 11:46 am

Hi Thomas, here are screenshots or do you need the pano itsself? This is about 120mb tiff... In this moment what it does is constantly flipping the panows up and down and transforming them again and again...

Regards

Ulli
Attachments
Screenshot 2017-06-28 11.41.38.png
Screenshot 2017-06-28 11.41.38.png (1.02 MiB) Viewed 3631 times
Screenshot 2017-06-28 11.41.17.png
Screenshot 2017-06-28 11.41.17.png (168.99 KiB) Viewed 3631 times
Screenshot 2017-06-28 11.40.45.png
Screenshot 2017-06-28 11.40.45.png (2.14 MiB) Viewed 3631 times
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thomas
Chief Gnome
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Mon Jul 03, 2017 12:10 pm

I have now found the upside down problem and I fixed it for the next release.
This happens if the images was resized with an external software (Photoshop) that didn't take care of the Google XML data.
A workaround for 5.2b4 is to select the input type manually to equirectangular instead of auto.
Screenshot 2017-07-03 12.08.28.png
Screenshot 2017-07-03 12.08.28.png (58.57 KiB) Viewed 3615 times
MfG, Thomas
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Laurent B
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Location: France
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Sun Aug 06, 2017 1:59 am

Hello,
crashes again with the open map window :? ( 5.2.0 pro 64bit Cocoa).
See you soon
Laurent BIZIEN Photographies
MacBook Pro 2,6 GHz Intel Core i7 : Mojave 10.14.6 - 6.1 beta3b pro
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Hopki
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Tue Aug 08, 2017 2:28 pm

Hi Laurent,
Can you list the steps to reproduce the crash?
Im on a MacBook Pro and Mac Pro both running Sierra 10.12.6.
I can not reproduce the old bug with the Tour Map.

The crash happened when the Tour Map was open and you closed Pano2VR.
This no longer happens.

So if you can list the steps to reproduce this will help.
Many thanks in advance,
Hopki
Hopki
Garden Gnome Software Support
If you send an e-mail to support please send a link to the forum post for reference.
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Laurent B
Posts: 79
Joined: Wed Aug 25, 2010 11:33 am
Location: France
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Tue Aug 08, 2017 3:45 pm

Hello,Hopki
This happens when I leave pano2vrpro.
I send you in MP the report of crash.
See you soon
Laurent BIZIEN Photographies
MacBook Pro 2,6 GHz Intel Core i7 : Mojave 10.14.6 - 6.1 beta3b pro
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